Area Vice President Support Services NC/GA Division

12501 Regional Non Enterprise Corporate - Operations

Full time

Yes

40

M-F

Pay Range:

$75.40 - $120.65

Major Responsibilities:

• Set and execute a multi-year strategic roadmap for Hospitality and Support Services that aligns with enterprise clinical, financial, regulatory, and growth priorities. Lead division-wide support services operations across multiple sites, ensuring safe, reliable, and efficient service delivery. 
• Translate enterprise strategies, standards, and programs into executable divisional plans with clear sequencing and sustainment. 
• Run the divisional operating cadence (KPIs, governance, escalations), driving accountability across a matrix of facility and enterprise partners. 
• Align stakeholders (clinical, operations, finance, HR, quality, infection prevention, supply chain, IT) to resolve competing priorities and remove barriers—often without direct authority. 
• Standardize core processes and reduce performance variation across sites while enabling appropriate local customization. 
• Own divisional performance outcomes (quality, patient/teammate experience, safety, responsiveness, productivity) and lead corrective action when targets are missed. 
• Partner with Finance to manage budgets, productivity, and resource planning; build business cases and deliver cost improvements without sacrificing quality. 
• Lead operational excellence and continuous improvement initiatives that improve throughput support, turnaround times, and service reliability. 
• Oversee vendor/service partner performance within the division, coordinating with enterprise contract owners and managing escalations and performance plans. 
• Ensure regulatory readiness and risk mitigation for support services; coordinate audit responses and remediation across sites. 
• Develop and coach site leaders through direct and dotted-line influence, strengthening capability, engagement, and succession. 
• Represent the division in enterprise councils, elevating local needs and ensuring divisional alignment with system direction. 

Licensure, Registration, and/or Certification Required:

• Certified Public Accountant (CPA) issued by a State Board of Accountancy

Education Required:

• Bachelor’s Degree in Business or Healthcare Administration, or related field.    

Experience Required:

• 8+ year’s experience in a large healthcare environment in a management role. Experience leading a large and highly matrixed team 

     

Knowledge, Skills & Abilities Required:

• Ability to lead a large team 
• Strong people management skills  
• Strong oral and written communication skills and team building skills  
• Strong proficiency in computer word processing, scheduling and accounting spreadsheets. 
• Ability to lead in a highly matrixed complex organization. 
• Expert knowledge in facilities and vendor management 

Physical Requirements and Working Conditions:

• ​​​This position requires travel; therefore, it will be exposed to weather and road conditions. ​​ 
•  ​​Operates all the equipment necessary to perform the job.​ 
•  ​​Exposed to a normal office environment.​ 

Preferred Job Requirements

Preferred Education

• Master’s Degree in related field 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.        

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.