Restaurant Host - Glacier National Park

Overview

 

Live. Work. Explore. on our Food & Beverage team in Glacier National Park!

At Glacier National Park Lodges, we depend on our team members to be highly motivated, committed, share our vision and work together to attain it. Our work environment encourages responsibility for personal growth and promotes pride in each employee. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests. 

 

We’re hiring Restaurant Hosts to Live. Work. Explore. this summer!

 

Job Summary:

 

Be the welcoming face of our dining experience in beautiful Glacier National Park! As a Host, you’ll create a positive first impression by greeting and seating guests, managing reservations and waitlists, and helping keep the dining room running smoothly. Working alongside the service team, you’ll help deliver attentive, friendly service and Xanterra’s “ Legendary Hospitality” in one of the park’s historic lodges.

 

The Details:Position Type: SeasonalSeason Dates: Starting between early-May and late-May and ending between mid-September and early-October 2027 (dates vary by location and position)

Pay: $11.30/hr + tips

Schedule: Typical schedule is 32-40+ hours, 5 shifts per week (may include weekends, evenings, and holidays)

 

Life in Glacier National Park

• Employee housing (dormitory-style or RV site) and on-site employee meals (cafeteria-style)
• Free on-site laundry facility, employee shuttle service, Wi-Fi (limited bandwidth)
• Free Glacier National Park pass
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• $350 Referral Bonus Program

Benefits:

• Xanterra offers competitive benefit programs and services for eligible employees. For more information, click here. 

Responsibilities

Guest Reception & Service

• Greet guests warmly and professionally upon arrival, setting the tone for a positive dining experience
• Manage reservations and walk-in seating, ensuring efficient and fair table assignments
• Escort guests to their tables, provide menus, and introduce servers when appropriate
• Maintain a friendly and helpful demeanor while responding to guest inquiries or requests
• Communicate effectively with guests regarding wait times, seating availability, and dining policies

Dining Room Coordination

• Monitor dining room flow to ensure tables are ready and service runs smoothly
• Coordinate with servers, Server’s Assistants, and management to maintain guest satisfaction
• Assist in managing table assignments, waitlists, and guest flow during peak periods using TOK hosting program
• Ensure host/hostess stand and surrounding areas are clean, organized, and welcoming

Team Support & Communication

• Work closely with servers, bussers, and management to support seamless front-of-house operations
• Relay guest feedback or special requests to appropriate staff in a timely manner
• Attend pre-shift meetings to stay informed on menu changes, specials and service standards

Professionalism & Standards

• Maintain a polished appearance and professional demeanor consistent with Xanterra’s values
• Demonstrate reliability, punctuality and a positive, team-oriented attitude
• Uphold health, safety and sanitation standards in the host area and throughout the dining room

Qualifications

Knowledge, Skills, and Abilities:   

• Guest Service Orientation: Genuine desire to provide attentive, courteous and professional service to all guests
• Communication Skills: Excellent verbal communication and interpersonal skills; able to provide clear instructions and information to guests and staff
• Organization & Multitasking: Ability to manage reservations, seating and guest flow efficiently in a fast-paced environment
• Teamwork: Works collaboratively with servers, Server’s Assistants and management to ensure smooth operations
• Problem Solving: Ability to respond to guest inquiries or issues with tact, professionalism and discretion
• Attention to Detail: Maintains a clean, organized and welcoming host area and dining room entrance
• Professionalism: Maintains a polished appearance, punctuality and positive demeanor consistent with Xanterra’s values
• Adaptability: Willingness to work varied shifts including evenings, weekends, and holidays, and flexibility to assist with other front-of-house tasks as needed.

Experience:

• Previous experience in a restaurant, hospitality, or customer service role preferred; fine or casual fine dining experience is a plus but not required.

Physical Requirements include:

• Walk and stand for extended periods of time.
• Lift and carry up to 40 pounds. Frequent lifting and carrying of trays and dishes.
• Bend, stretch, and reach for extended periods of time.
• Working safely with required chemicals.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.