- Location
- United States · published
- Workplace
- Remote
- Type
- Full-time
- Department
- Customer Service
- Source
- Workable
Description
Sierra Interactive is a leading real estate SaaS platform helping agents, teams, and brokerages across the U.S. and Canada grow their businesses. Our products help customers generate more leads, close more deals, and operate more efficiently. We’re a profitable, high-growth company with a fully remote team of 60+ employees and ambitious expansion goals over the next five years.
Job Summary:
As a Sierra Interactive Support Analyst, you will provide excellent technical and account management support as our clients utilize our real estate websites and CRM platform. Your job is to ensure that our clients successfully use our software by providing the best education and technical support. You’ll also bring a technically curious mindset to the role, finding opportunities to design, build, and deploy GenAI, low-code and automated improvements that make our team and our clients more efficient.