- Location
- Biltmore, United States of America
- Type
- Full-time
- Department
- Operations
- Seniority
- Lead
- Education
- High School
- Source
- Workday
Description
Position Summary
The Facility Operations Assistant Manager is a full-time position that assists the Facility Operations Manager in delivering clean and functioning facilities while providing excellent customer service. This may include maintaining club space, training fellow team members, and being the source of managerial support when the Manager is not present. The Facility Operations Assistant Manager works the opposite schedule of the Facility Operations Manager and must be flexible to meet the needs of the business.
Job Duties and Responsibilities
Assists staff in maintaining locker rooms, fitness floors, common areas, and amenities
Responds to member feedback with urgency and provides follow up communication with solutions
Assists the manager with monthly and annual budget recommendations
Assists in training team members through providing on going training, coaching, counseling, and continuous feedback
Serves on the club Safety Committee ensuring policies and regulations are in compliance with OSHA regulations
Assists with the recruiting and interviewing for the Operations department
Attends weekly department head, Operations department, and "all club" meetings
Builds positive relationship with members while gathering feedback
Coordinates and creates Operations staff schedules
Position Requirements
High School Diploma or GED
CPR/AED certification required within the first 30 days of hire
1 year of customer service experience
Aquatic Facilities Operator Certification (AFO)
Certified Pool Operator license (CPO) within 3 months of hire
Must be available to work a flexible schedule to meet the needs of the business
Preferred Requirements
Health and fitness operations experience
College degree in business, hospitality, or related field
Experience with building operations
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.