Program Manager

Description

Position: Program Manager

Hours of Employment: 9:00 AM – 5:30 PM | Monday-Thursday, or 8:30 AM – 5:00 PM | Monday-Thursday  

7:30 AM – 4:00 PM Fridays (non-school days) 

(Occasional weekday evenings and weekends will be required) 

Work Location: In-Person 

Salary Range: $55,000 - $68,000, based on experience and qualifications 

Immediate Supervisor: Program Director

Employment Type: Full-time | Exempt 

Position Overview: NCCP is seeking a highly motivated and experienced manager who will complement the leadership team. They will be responsible for the supervision of a small team of employees at a designated school site. They will play a pivotal role in overseeing and coordinating educational programs that enhance the learning outcomes of students. They will collaborate with cross-functional teams and stakeholders that share our mission. 

 Primary Job Responsibilities:

• Directly supervise, lead, and manage a team of program staff, establishing clear expectations, accountability, and a positive, productive, and collaborative work environment.
• Lead all aspects of the employee experience for direct reports, including onboarding, training, coaching, performance evaluations, professional development, and ongoing performance management.
• Provide consistent direction, feedback, and support to develop staff competencies, strengthen individual performance, and build overall team capacity.
• Address employee performance concerns and workplace challenges promptly, providing appropriate guidance, corrective action, and escalation when necessary.
• Ensure program operations comply with applicable procedures, organizational policies, safety requirements, and established expectations.
• Maintain accountability for the safety, security, and well-being of program participants, employees, and volunteers.
• Collect and maintain accurate program documentation, including data and reports
• Build and maintain relationships with stakeholders, including community members, school personnel, volunteers, partners, etc. 
• Work with Community School Initiatives team to support activities and initiatives, as assigned  
• Lead and participate in professional development trainings

Required Skills and Qualifications:

• College courses in Education, Program Management, or related field of study
• Proven experience in program management 
• Proven experience as an effective coach 
• Strong understanding of educational best practices, standards and operations
• Excellent interpersonal and communication skills for effective collaboration and stakeholder engagement
• Proficient in data analysis and reporting tools to assess program effectiveness 
• Ability to adapt to changing environments and manage challenges effectively
• High level of organization and attention to detail, ability to multitask

Additional Preferred Skills and Qualifications:

• Bachelor's degree in Education, Program Management, or a related field
• Bilingual Spanish/English skills
• Experience with evaluating program efficacy  
• Experience as direct supervisor of 2 or more people 
• Experience in Excel and Microsoft Office

Expectations of all Employees:  

• Must have reliable transportation and be willing to use a personal vehicle to transport program/event materials between sites as needed.
• Work in collaboration with the broader organization to facilitate school, community, and volunteer programs and events (NOTE: Must be able to remain in a stationary or mobile position, as the shift demands, and move equipment/supplies weighing up to 50 pounds.) 
• Develop and nurture appropriate relationships with all stakeholders 
• Maintain NCCP standards of professionalism  
• Actively participate in all trainings and workshops  

Employee Benefits:

• Health benefits with multiple plan options (BCBSIL HMO and PPO)
• Tuition Reimbursement 
• Employee Assistant Program
• Vision and Dental benefits
• Paid holidays
• Generous paid time off 
• Company paid life insurance 
• 401K with company matching
• Ongoing training and professional development

Equal Opportunity Employer: 

North Chicago Community Partners provides equal employment opportunities to all Employees and Applicants for employment and prohibits discrimination and harassment of any type.?The policy applies to all terms and conditions of employment, including, recruiting, hiring, placement, promotion, termination, compensation and training. 

North Chicago Community Partners was founded in 2008 to help address the negative effects of inequitable school funding in North Chicago and raise awareness of the need for educational opportunities for all children. For 15 years, NCCP has leveraged the resources of corporate partners and volunteers to provide a menu of programs and services that complement classroom instruction, enhance student learning, and support whole child and family development.  

NCCP’s unique community school model operates in all of the traditional public schools in North Chicago Community Unit School District 187 (D187). NCCP is supported by 2,500 volunteers, 50 community partners, and a diverse and dedicated team of 40 employees.?All of NCCP’s employees, partners, and volunteers have made a conscious decision to work alongside principals and teachers and to fight for equitable educational opportunities.  

Ready to use your skills, passion and flexibility to make a difference for students and families in North Chicago's public schools? Want to work alongside volunteers and an inspiring group of colleagues with a variety of backgrounds and interests to move the needle on equity? Have a knack for organization and behind the scenes work? Send your resume and a brief email explaining your career interests to [email protected]. We are eager to expand our team with individuals like you!