- Location
- Penang, Malaysia
- Type
- Full-time
- Seniority
- Manager
- Closing date
- Today
Description
Airfreight Supervisor/Manager (Penang)
Application Deadline: 15 December 2026
Department: Airfreight
Employment Type: Full Time
Location: Penang
Reporting To: Eunice Goh
Description
Responsible for overseeing and managing the daily airfreight operations, including import and export shipments, ensuring smooth and efficient handling of shipments, timely delivery and excellent customer service.
The role involves supervising the airfreight team, coordinating with airlines, overseas agents, customers and other service providers, monitoring operational performance, controlling costs and ensuring compliance with company procedures and relevant industry regulations.
What You'll Do...
- Accountable for the development of airfreight operations and the management of the airfreight team across Malaysia offices.
- Manage and maintain strong relationships with airlines, GSA agents, and warehouse operators.
- Track and trace with all compliance with IATA and ensuring adherence to payment cycles.
- Ensure all shipments tendered to the company are handled in a timely and profitable manner.
- Customer service orientated and result driven.
- Adhere to corporate compliance, global and local policies with procedures designed to prevent and detect violations of applicable law, regulations, rules and ethical standards by employees, agents and others.
- Any ad-hoc assignment that have been assigned from time to time.
What You'll Need...
- Diploma or Bachelor’s degree in Business Administration, Management, Logistics, Transportation, Supply Chain Management or related field.
- Minimum 2-5 years similar experience in the Air freight industries
- Knowledgeable in commercial and operational roles in freight management/NVOCC business (Product/Commercial Business Development/Tender Management)
- Strong external and internal networks related to Air freight
- Proven experience working in a global, matrix business environment
- Strong commercial mind-set and good product knowledge
- Excellent analytical skills & negotiation experience
- Proficiency in Microsoft Office
Why Join Us?
Shipco Transport offers attractive company benefits and provides opportunities to take on new roles, gain career advancement, and work on projects that drive growth. We also offer excellent career opportunities both in Malaysia and abroad for the right candidates.
Skills
ComplianceCustomer ServiceSupply Chain ManagementNegotiation