Senior Associate, Risk & Compliance Operations

Associate, AML Compliance - Quezon City, Philippines

Role Responsibilities

Are you ready to join an advanced team with a global company that is passionate about preventing money laundering, fraud, and other illegal financial transactions? Are you ready to unleash your potential in a global business that is committed to making financial services accessible to people everywhere? Then it’s time to join Western Union as an Associate, AML Compliance.  Key responsibilities included below:

• Perform transactional history analysis, due diligence, and AML Compliance interviews to identify potential consumer fraud or questionable activity in an effort to protect customers and the company.  
• Ensure excellent customer service.  
• Deliver high quality and productivity results that meet the identified targets.  
• Learn continuously to enhance AML Compliance products and process knowledge.  

Role Requirements

• Fluency in English – outstanding verbal, written and listening skills.  
• Bachelor’s degree or equivalent.  
• Strong analytical skills, attention to detail, and independent decision making.  
• Proficiency in Microsoft Office (Excel, Word).  
• Ability to multitask and navigate through multiple systems at the same time.  
• Flexibility to work in various shifts, according to business needs.  
• Experience in customer service and/or AML Compliance would be an advantage.  
  

Work Shift

HYBRID - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office for a minimum of three days.

The role operates on a quarterly rotating schedule, with working hours of 6:00 AM–3:00 PM or 11:00 AM–8:00 PM (Philippines time). Candidates must be flexible to work either schedule, with shifts changing every three months.

BENEFITS AND OTHER DETAILS

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.

Your Philippines specific benefits include:

• Paid sick leave and vacation leave
• HMO coverage with dependents from day 1 of employment, subject to insurer's review
• Hybrid working arrangement

Other Details

As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions, you may reach out to [email protected].

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#LI-Hybrid #LI-RP

Estimated Job Posting End Date:

11-17-2026

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.