Head of Commercial Excellence
OPENLANE Europe
·Yesterday
- Location
- Lisbon, Lisbon, Portugal · Tienen, Flanders, Belgium · Paris, Île-de-France, France · Düsseldorf, North Rhine-Westphalia, Germany · Vianen, Utrecht, Netherlands · Milan, Metropolitan City of Milan, Italy
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Sales
- Seniority
- Director
- Source
- Workable
Description
Who we are
At OPENLANE, we make wholesale easy so our customers can be more successful. We're a technology company, building the world's most advanced - and simple - digital marketplace for used vehicles. We're a data company, helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovative company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. OPENLANE offers its customers the best digital marketplace for used cars in Europe. Our B2B clients enjoy operational excellence when working with us.
Our Values
- Driven Waybuilders: We pursue challenges that inspire us to build, create and innovate.
- Relentless Curiosity: We seek to understand and improve our customers' experience.
- Smart Risk-Taking: We transform risk into progress through data, experience, and intuition.
- Fearless Ownership: We deliver what we promise and learn along the way.
What are we looking for?
Do you have a strong commercial mindset, a sharp analytical eye and a passion for driving business performance?
OPENLANE Europe is looking for an experienced Head of Commercial Excellence who understands what drives commercial success and knows how to translate insights into measurable results.
With operations across more than 20 countries, we're looking for someone who sees the bigger picture, understands the dynamics of different markets and recognizes opportunities to improve. Someone who enjoys working closely with commercial teams, bringing fresh perspectives and helping turn business insights into better decisions.
As our Head of Commercial Excellence, you'll have the opportunity to build and shape this function from the ground up. Working alongside country managers and senior leadership, you'll play an important role in strengthening commercial decision-making and driving performance across our European organization.
What will you do?
- Build and lead our Commercial Excellence function, developing a team across sales operations and commercial analytics.
- Establish consistent commercial KPIs, reporting standards and performance insights across European markets.
- Translate commercial data into actionable recommendations to improve conversion rates, commission per vehicle and overall business performance.
- Drive commercial performance reviews, providing meaningful insights to support better business decisions.
- Develop commercial scorecards and variable compensation frameworks, aligning performance measures with business objectives.
- Evaluate pricing strategies and promotional initiatives to identify opportunities for improved commercial returns.
- Lead data-driven commercial planning and forecasting, considering market dynamics, volumes and seasonality.
- Partner with country managers and senior leadership to identify opportunities, challenge assumptions constructively and drive measurable commercial improvements.