Job Description

Agent Contracting Representative

Build the Future with Us

Are you driven by helping insurance professionals succeed and eager to contribute to the purpose of a company that helps clients feel confident and secure about their future? As an Agent Contracting Representative, you will play a key role in supporting our distribution network by ensuring agent contracts, licensing, appointments, and records are processed accurately and efficiently.

This position is a great opportunity to showcase your administrative and customer service skills while developing expertise in agent contracting and insurance operations. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

What You'll Accomplish with Us

As an Agent Contracting Representative, you'll be at the core of our mission. Here are the main responsibilities:

• Process new agent contracts and reinstatements.
• Review and verify contracting paperwork for completeness and accuracy, following up with agents, IMOs, and agency managers as needed.
• Build and maintain agent records, including contracts, licensing, appointments, hierarchies, AML training, and contact information.
• Respond to contracting inquiries through phone calls and chats while providing excellent customer service.
• Research state insurance licensing, appointment, and contracting requirements to ensure compliance and accurate processing.

What Could Accelerate Your Success in This Role

We're looking for someone who:

• Is known for their strong attention to detail and accuracy.
• Stands out for their organizational and time-management skills.
• Demonstrates strong research, problem-solving, and analytical abilities.
• Is recognized for their excellent written and verbal communication skills.
• Has 2+ years of administrative and/or customer service experience.
• Is proficient with Microsoft Office and able to quickly learn new software systems.
• Thrives both independently and as part of a collaborative team.
• Adapts well to changing priorities and procedures.

Why You'll Love Working with Us

• A work environment where learning and development merge with a collective pursuit of excellence.
• A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed.
• The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces.
• Competitive benefits: Flexible Health, Dental and Vision insurance, 401(k) + company match, PTO Plan, employee and family assistance program, ergonomic furniture program, performance bonus, and much more!

Apply Now and Get Ahead of Your Career, Where Your Talent Really Belongs!

Still Unsure About Applying?

At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply. Your place might be with us, and we want to get to know you!

Applicants must be authorized to work for any employer in the U.S. We are unable to support or take over sponsorship of employment visas at this time, including H-1B visas and participation in STEM OPT work authorizations. 

Company

American-Amicable Life Insurance Company of Texas

Posting End Date

2026-11-30

 

About us

American Amicable is a part of iA Financial Group, one of the largest insurance and wealth management groups in North America. Our headquarters is in Waco, TX. Tracing its roots back to 1910, the American-Amicable Life Insurance Company of Texas is a progressive special markets insurer. The Company offers innovative life insurance and annuity products developed to target the individual needs of protection, wealth creation, and estate preservation.

iA Financial Group is the fourth largest life and health insurance company in Canada and offers a wide range of products for all stages of life and to meet the needs of clients across its vast sales network. Founded in 1892, iA Financial Group’s stability and solidity make it an employer of choice that invests in its employees and their development over the long term. Our CEO Denis Ricard won #1 Insurance CEO in Canada from Glassdoor!

Our Commitment to Diversity and Inclusion

At iA American, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please contact us. Someone from our team will be happy to assist you.

Technology and Artificial Intelligence in Recruitment

To optimize and support our recruitment process, iA Financial Group may use certain technological tools, including artificial intelligence. These tools support the work of our recruiters but do not replace their judgment. All hiring decisions continue to be made by authorized individuals within the organization. For more information, please refer to our Privacy Notice.