Systems Administrator - IT Professional (NWS 00959)

Location: Livermore, CA
Title: Systems Administrator - IT Professional (NWS 00959)

North Wind Services (NWS) is a high performing, low risk company with a successful history of contributing to their client’s missions. NWS executes and manages a wide range of technical services such as environmental investigation and restoration, construction, demolition, radioactive and hazardous waste management, public communication/involvement, information management, health and safety, industrial hygiene, and emergency response/HAZMAT services.

North Wind Services is actively seeking individuals who can contribute to national security within the science, technology, and engineering fields as part of our supplemental labor team at vital federal research and development installations supporting the Department of Energy. Qualified applicants must be a US citizen, at least 18 years of age, and able to meet pre-employment requirements including any required physicals, drug screen, and/or background investigation to satisfy clearance requirements from the Department of Energy.

Successful candidates will be employees of NWS supporting the missions of their federal client, Lawrence Livermore National Laboratory (LLNL) in Livermore, CA. Pay, benefits, Human Resources, and employment management functions are all provided by NWS. As an NWS employee working at LLNL, within the client’s environment, you will complete day-to-day tasks, with direction from technical personnel directly employed by LLNL.

The Computing Directorate has an opening for an experienced Senior IT Professional within the Information Technology Operations (ITO) Division to provide support for software operations, maintenance, and codebase update activities for a federal data management system that provides sample tracking and data analytics at state and local health laboratories around the United States. The successful candidate will work on a part-time basis to support the ITO Division and assist with the knowledge transfer for current staff.

Essential Duties
- IT support for data management and analytics systems to include developing new features and performing required updates to current features to address project requirements.
- Knowledge transfer and consultation activities for current LLNL staff leading data management system capabilities.
- Occasionally, interface and coordinate with project Sponsor, when requested, to resolve issues or explain legacy systems.
- Support efforts to produce required project documentation such as updates to user manuals, as needed.
- Perform additional job duties as assigned.

Essential Skills, Knowledge, and Abilities
- This position requires an active Department of Energy (DOE) Q-level clearance.
- Bachelor's degree in a computer-related field or equivalent combination of technical training and related experience.
- Ability to work effectively under pressure and flexibility to adjust to changing deadlines.
- Ability to execute sound judgments in a highly dynamic environment.
- Effective verbal and written communication skills necessary to collaborate in a team environment and document, present and explain technical information.
- Experience working with customers and handling issues with confidentiality and professionalism.
- Intermediate troubleshooting skills, attention to detail, consistent follow-through to ensure issue is resolved and policies and procedures are followed.
- Ability to consistently follow procedural guidelines.
- Experience developing and documenting work processes.
- Experience administering, troubleshooting, maintaining, repairing, and securing Windows and Mac Linux hardware, software, applications, and operating systems.
- Ability to maintain component configurations and inspect computer and network hardware.

Desired Skills, Knowledge, and Abilities
- Experience with LLNL, DOE, and NNSA cyber security policies, procedures, and implementations.
- Knowledge of computer security concepts and practices for one or more common operating systems (e.g., Windows, Mac, or Linux).
- Information security training.

Special Requirements

Pre-Placement Medical Exam: A job-related pre-placement medical examination may be required.

Pre-employment drug test: External applicants selected for this position will be required to pass a post offer, pre-employment drug test.

Anticipated Government Clearance Level: Q (position will be cleared to this level). Applicants who are selected will be subject to a federal background investigation and must meet eligibility requirements for access to classified information or matters. In addition, all L or Q cleared employees are subject to random drug testing. Q-level clearance requires U.S. citizenship. If you hold multiple citizenships (U.S. and another country), you may be required to renounce your non-U.S. citizenship before a DOE L or Q clearance will be processed/granted.

North Wind offers a competitive pay and benefits package to include health, life, and disability insurance benefits, 401(k) with company match, generous paid leave, and tuition reimbursement for eligible employees. As a company, we are committed to employee wellness, professional development, and work-life balance. We value safety, reliability, and commitment to our people. For more information about benefits or hiring philosophy, visit the North Wind Career Opportunities Page.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The nature of those accommodations will be determined on a case-by-case basis. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact our Helpline +1.208.528.8718 or use the Request for Reasonable Accommodation form to get assistance.

North Wind is an Equal Employment Opportunity employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion, or other legally protected status. All qualified applicants will receive consideration for employment without regard to their protected veteran status and will not be discriminated against on the basis of disability.

The California Consumer Privacy Act (CCPA) grants privacy rights to all California residents. The law also entitles job applicants, employees, and non-employee workers to be notified of what personal information NW collects and for what purpose. The Employee Privacy Notice can be accessed here: https://northwindgrp.com/wp-com .