Front Office Receptionist - Brentwood Tn

QualDerm Partners

Help patients feel welcome, cared for, and confident—from their very first interaction.

Are you passionate about exceptional service and interested in skin health, dermatology, and aesthetics? Join QualDerm Partners as a Front Office Receptionist, where your warmth, organization, and attention to detail will help create a positive experience for every patient.

Whether someone is visiting for a skin exam, ongoing dermatologic care, or an aesthetic consultation, you’ll help make their visit feel welcoming and well coordinated. Your work will keep our front office running smoothly while supporting a team dedicated to healthy skin and patient confidence.

What You’ll Do

• Create a welcoming first impression: Greet patients and visitors, answer calls promptly, and provide courteous, attentive service.
• Coordinate appointments: Schedule visits, manage appointment changes, and follow up with patients to reschedule missed appointments.
• Keep patient information accurate: Complete registration and intake paperwork, verify patient details, and update electronic medical records.
• Support a smooth check-in and checkout: Verify insurance eligibility, identify authorization needs, communicate with billing, and collect copays and outstanding balances.
• Make each visit easier: Listen to patient questions, provide clear guidance within your role, and connect patients with the appropriate team member.
• Partner with the clinical team: Communicate scheduling updates and patient needs to support efficient daily operations.
• Maintain a polished reception area: Keep the front office clean, organized, and inviting.
• Support clinic visibility: As directed, help gather content and share approved dermatology and aesthetics updates through the clinic’s social media channels, following privacy and communication policies.
• Protect patient confidentiality: Handle personal, medical, and financial information with care.

What You’ll Bring

• High school diploma required.
• One to two years of medical office experience; dermatology experience preferred.
• Knowledge of medical terminology.
• Excellent verbal and written communication skills.
• Comfort using computers, Microsoft Office, and electronic medical record or practice management systems.
• Strong organizational skills and the ability to manage competing priorities in a busy office.
• A calm, thoughtful approach to resolving concerns and helping patients feel at ease.
• A dependable, collaborative attitude and willingness to help where needed.
• Certified Medical Assistant credential preferred.

Why QualDerm Partners?

QualDerm Partners brings together professionals across dermatology, skin cancer care, cosmetics, plastic surgery, and pathology. In this role, you’ll contribute to care that supports both skin health and confidence, while working alongside colleagues who value teamwork, professionalism, and an excellent patient experience.

Schedule: Generally Monday through Friday, with practice hours typically falling between 7:00 a.m. and 5:00 p.m. Specific schedules vary by practice and business needs. Travel to other offices may be required.

Bring your people skills and interest in dermatology and aesthetics to a team where every patient interaction matters. Apply today!