Neighborhood Safety Aide

This position performs responsible work in the prevention of crime, promotion of safety, and fostering a positive working relationship between the community and the police department. This position performs a variety of field related activities related to non-violent aspects of law enforcement. This position may be required to issue non-moving citations at times. The Neighborhood Safety Aide does not have arrest powers, is not authorized to carry firearms or less-than-lethal weapons, and does not enforce criminal laws; does not respond to emergency calls or calls where the potential for injury exists. The duties inherit in this position may require shift work, weekends and holidays, and flexible hours. The position also requires working outdoors within the Coral Gables neighborhood and interaction with residents.  Work assignments are given orally and in writing and performed under the direction of a Police Sergeant or designee.The following duties are normal for this position.  The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.  
 
Be visible while operating electric open-aired Eco-friendly vehicles, bicycles or patrolling on foot within the assigned area to promote safety, provide information to police officers regarding suspicious activity, render basic CPR/First Aid/AED and assist the public upon request.   
 
Provides road information and assistance to motorists. 
 
Issues tickets for non-moving violations, including overdue parking, expired license tags and improperly parked vehicles and prepare related reports.  
 
Assists in preparing and making presentations to homeowners and civic organizations on a variety of topics from crime prevention to home security.  
 
Performs liaison functions between police and the community, makes daily contact with businesses and residents in an attempt to assist with any issues which may arise.  
 
Assists staff during special events.    
 
As directed by supervisor, contacts other City departments to address concerns within the community.  
 
Transports pedestrians to their homes or other locations within City limits. 
 
Delivers emergency messages and other materials as required. 
 
Performs other related duties as assigned.
High school diploma or equivalent. 

Two (2) years customer service experience or other experience similar in nature to the duties of this job. 

Valid Florida Driver's License.

A comparable amount of training or experience may be substituted for the minimum qualifications.