Home Healthcare Scheduler

NOW HIRING: 2 Home Health Schedulers | Full-Time, Onsite

Human Touch Home Health Care | Beltsville, Maryland

Two Openings. One Mission. Making Sure Our Patients Receive the Care They Need!
Human Touch Home Health Care is looking to hire TWO experienced Home Health Schedulers for our Beltsville, Maryland office.
We know that great patient care starts long before a clinician arrives at someone's home. It takes communication, organization, teamwork, and someone who knows how to keep things moving when schedules change.
If you're organized, dependable, comfortable managing multiple priorities, and know how to find solutions when things don't go according to plan, we want to hear from you!
Both positions are Full-Time, Monday–Friday, 8:30 AM–5:00 PM, and 100% onsite in Beltsville, MD.
What We Offer

• Competitive Full-Time Compensation
• Medical, Dental & Vision Insurance
• Paid Time Off & Paid Holidays
• Aflac
• Consistent Monday–Friday Schedule
• Supportive Leadership and Team Environment
• Professional Growth Opportunities
• Opportunity to Make a Direct Impact on Patient Care

What You'll Do
As a Home Health Scheduler, you'll play an important role in keeping our patients connected to the care they need.
Your responsibilities will include:

• Coordinate and schedule home health visits for nurses, therapists, and other field clinicians
• Match patients with appropriate clinicians based on location, availability, and care needs
• Manage new patient assignments and ongoing visit schedules
• Monitor open visits and work to ensure timely patient coverage
• Respond to callouts, cancellations, scheduling conflicts, and last-minute changes
• Communicate schedule updates with clinicians, patients, and caregivers
• Work closely with Intake, Clinical Management, and Recruitment to address staffing needs
• Monitor missed visits and assist with timely resolution
• Maintain accurate scheduling information in WellSky
• Track clinician availability and assigned coverage areas
• Support continuity of care and patient satisfaction
• Follow up on outstanding scheduling concerns
• Help improve scheduling workflows and office efficiency

What We're Looking For
We're looking for TWO individuals who understand that scheduling in home health is more than filling spaces on a calendar.
Required Qualifications

• Minimum 2 years of healthcare scheduling, staffing coordination, or closely related experience
• Strong organizational and multitasking abilities
• Excellent written and verbal communication skills
• Ability to handle frequent schedule changes and competing priorities
• Strong problem-solving and decision-making skills
• Experience with scheduling software or electronic medical records
• Proficiency in Microsoft Office
• Strong attention to detail
• Ability to work independently and as part of a team
• Professional, patient-focused customer service skills
• Ability to work onsite in Beltsville, MD, Monday through Friday, 8:30 AM–5:00 PM

Preferred Qualifications

• Previous home health or home care scheduling experience
• Experience scheduling RNs, LPNs, PTs, PTAs, OTs, OTAs, SLPs, or home health aides
• Familiarity with home health visit frequencies and clinician coverage areas
• WellSky experience

Can You Keep Things Moving When the Schedule Changes?
A clinician calls out.
A patient needs an urgent visit.
A family requests a schedule change.
Another patient needs coverage before the end of the week.
Can you stay organized, communicate clearly, and find a solution?
That's exactly the kind of Scheduler we're looking for!
We need individuals who take initiative, follow through, communicate effectively, and understand the importance of getting patients the care they deserve.
Because behind every scheduled visit is a patient depending on us to get it right.
Position Details
Location: Beltsville, Maryland
Open Positions: 2
Employment Type: Full-Time
Schedule: Monday–Friday
Hours: 8:30 AM–5:00 PM
Work Setting: 100% Onsite
Remote/Hybrid: Not Available
The onsite requirement and work schedule are non-negotiable. Both positions require daily attendance at our Beltsville office.
We're Hiring TWO Schedulers in Beltsville. Could You Be One of Them?
If you have healthcare scheduling experience, enjoy working in a fast-paced environment, and want to be part of a team that makes a difference every day, we'd love to hear from you.
We have TWO openings in Beltsville, MD, and are ready to connect with qualified candidates!
Apply Today!
Human Touch Home Health Care is an Equal Opportunity Employer.