EDI Growth Specialist

About Alvys

Alvys is on a mission to revolutionize transportation logistics. Combining hands-on industry experience with a world-class technical team from Wonder, Jet, and ServiceTitan, we’re building the preferred supply chain operating system, starting with the $800B US freight industry.

Alvys’ all-in-one solution is designed to help Carriers, Brokers, and Hybrid Operators book and move more freight with more automation and lower costs.

About the Role

As an EDI Growth Specialist at Alvys, you will own EDI integrations from kickoff through go-live. You'll work directly with our customers and their trading partners (shippers, 3PLs, VANs, and payment processors) to gather requirements, build mappings, establish connectivity, and run testing until each integration is certified and live in production. This role is critical to scaling our EDI capabilities, and it suits someone who is as comfortable chasing down a trading partner for a spec guide as they are working through an X12 file segment by segment.

What you’ll do

Partner and customer communication

- Own communication with trading partners and Alvys customers for every integration you manage, from kickoff to go-live
- Gather requirements, including spec guides, sample files, ISA/GS identifiers, connection details, and the transaction sets in scope
- Follow up consistently on open items, keep projects moving, and escalate when a partner or customer stalls
- Coordinate go-live timing, cutover, and sign-off with all parties

Mapping

- Build and maintain decoder and encoder mappings between X12 transactions (204, 990, 214, 210, 997) and the Alvys platform data model
- Interpret partner spec guides and sample files, and identify where a partner's actual data differs from their documentation
- Work with APIs and JSON payloads to make sure mappings are technically correct and fit our backend systems
- Apply and contribute to our mapping templates and standards

Connectivity

- Set up and troubleshoot AS2, SFTP, and VAN connections, including identifiers, MDNs, directories, and test vs. production environments
- Configure customer integration profiles in the platform

Testing and go-live

- Run end-to-end testing across the full transaction cycle: inbound tender, 990 response, 214 status updates, and 210 invoicing
- Exchange test files with trading partners, interpret 997 rejections and partner feedback, and iterate until the integration is certified
- Validate integrations against the customer's real day-to-day workflow, not just the test cases
- Confirm production readiness, verify the first production transactions at go-live, and hand off to Support with complete documentation

Project management and documentation

- Manage several concurrent integrations, keeping ticket status, due dates, and notes accurate and current
- Document mapping logic, partner-specific quirks, assumptions, and edge cases so another team member could pick up any integration you own
- Contribute to continuous improvement of our onboarding process, testing standards, and internal best practices

What you need

- 2–4 years of hands-on EDI experience, including X12 transaction sets (204, 214, 990, 210, 997 strongly preferred)
- Background in transportation and logistics, ideally with a carrier, broker, 3PL, or TMS provider
- Hands-on experience with EDI connectivity (AS2 and/or SFTP); VAN familiarity is a plus
- Hands-on experience with data mapping between different systems and formats
- Proficiency reading and manipulating JSON, and experience working with APIs (reading documentation, understanding requests and responses)
- Strong troubleshooting skills, including diagnosing problems from raw files, logs, and data
- Excellent written communication with external enterprise partners, with the persistence to follow up without damaging the relationship
- Proven ability to manage multiple projects at once and prioritize independently
- Basic SQL is a plus