General Manager, Interiors

THE OPPORTUNITY

The General Manager, Interiors is responsible for providing strategic leadership, operational oversight, and performance management across the Paint, Spray Foam, and Drywall departments. This role plays a key leadership function in driving operational efficiency, profitability, quality, and safety while ensuring alignment with company goals and customer expectations.

 

Working closely with department leaders and senior management, the General Manager, Interiors will oversee budgeting, workforce planning, project execution, and operational processes while fostering a culture of accountability, collaboration, and continuous improvement across all interior operations.

 

THE ORGANIZATION

Empire Envelope Ltd., a division of Qualico, is a trusted building envelope contractor serving residential and commercial markets across Alberta. With expertise spanning insulation, drywall, paint, spray foam, siding, and roofing services, the organization has built a strong reputation for quality workmanship, reliability, and long-term customer relationships. 

Backed by decades of industry experience, Empire Envelope works closely with builders, developers, homeowners, and trade partners to deliver efficient, high-quality solutions that support successful construction projects from start to finish. The organization is committed to maintaining high standards of safety, service, and operational excellence across every division. 

As part of the Qualico group of companies, Empire Envelope values collaboration, accountability, integrity, and continuous improvement. The company fosters a team-oriented culture where employees are empowered to build strong partnerships, deliver exceptional customer experiences, and contribute to the organization’s ongoing growth and success. 

With a customer-first mindset and a commitment to trusted relationships, Empire Envelope continues to strengthen its position as a leading provider of building envelope solutions throughout Alberta. 

For more information, please visit their website: https://empireenvelope.com/ 

RESPONSIBILITIES

Operational Leadership

• Provide direct leadership to the Paint, Spray Foam, and Drywall Managers.
• Develop and implement strategic plans to improve productivity, operational efficiency, quality, and profitability.
• Oversee resource allocation, scheduling, and material procurement in coordination with department managers.
• Monitor divisional progress and proactively address operational challenges in partnership with senior leadership.
• Implement and continuously improve operational processes aligned with market trends and business objectives.
• Foster a positive team culture focused on safety, accountability, quality, and continuous improvement.

Financial & Project Management

• Manage departmental budgets, including forecasting, cost control, and variance analysis for awarded and multi-family projects.
• Work closely with Production and Estimating teams to review and approve estimates prior to client release.
• Assist with implementing and adhering to sub-contractor rates for related scopes.
• Support accurate billing and cost projections in collaboration with accounting and regional leadership.
• Mitigate financial and operational risk by resolving project-related challenges proactively.

Team Leadership & Development

• Lead hiring, onboarding, training, coaching, and performance evaluations for direct reports.
• Support internal HR and recruitment efforts for key interior department roles.
• Conduct regular team meetings and site visits to provide coaching, guidance, and performance feedback.
• Promote strong communication and collaboration across departments and teams.

Client & Stakeholder Management

• Address escalated issues and ensure client satisfaction through proactive communication and problem-solving.
• Build and maintain positive working relationships with clients, builders, trades, and internal stakeholders.
• Prepare monthly operational reports for senior leadership highlighting performance, achievements, challenges, and opportunities for improvement.

QUALIFICATIONS

• Leadership experience within construction, interiors, drywall, paint, spray foam, or related building services industries.
• Strong operational management experience within multi-project or multi-department environments.
• Proven experience managing budgets, forecasting, cost controls, and project performance.
• Experience leading and developing high-performing operational teams.
• Strong understanding of construction operations, estimating, scheduling, and project coordination.
• Excellent communication, leadership, and problem-solving skills.
• Ability to manage competing priorities in a fast-paced environment.
• Strong collaboration skills with the ability to work cross-functionally with operations, estimating, accounting, and leadership teams.

KEY COMPETENCIES

• Strategic operational leadership and decision-making.
• Strong financial and business acumen.
• Team leadership, coaching, and accountability.
• Client relationship management and conflict resolution.
• Process improvement and operational efficiency mindset.
• Strong communication and stakeholder management skills.
• Adaptability and problem-solving in fast-paced construction environments.
• Commitment to safety, quality, and continuous improvement.

 

FOR MORE INFORMATION, PLEASE CONTACT

DARYL HENRY | T: 403.718.5078| E: [email protected] | www.richardsonsearch.ca