Server Assistant

Description

The Nolen Rooftop is now hiring a Server Assistant to support our fast-paced, high-volume rooftop bar and restaurant. This role is perfect for a hospitality professional who thrives in an energetic environment, enjoys working as part of a close-knit team, and takes pride in creating memorable guest experiences.

As a Server Assistant, you’ll play a critical support role for our service team, ensuring smooth operations, strong guest flow, and an elevated rooftop experience from start to finish.

Requirements

What You’ll Do

• Support servers and bartenders during service to ensure efficient, seamless guest experiences
• Assist with food and beverage delivery and table maintenance
• Maintain cleanliness and organization of service stations, tables, and guest areas
• Reset and sanitize tables, countertops, and floors throughout and after service
• Help keep the rooftop well-stocked with glassware, supplies, and service items
• Be a visible, approachable presence for guests while supporting overall service flow
• Assist with ID validation and help monitor responsible alcohol service when needed

What We’re Looking For

• A motivated, adaptable team player with a strong work ethic
• Ability to stay calm, focused, and positive in a fast-paced, high-energy environment
• Strong attention to detail and a proactive mindset
• Guest-first attitude with a passion for hospitality
• Ability to anticipate needs and solve problems on the fly
• Flexible availability, including evenings, weekends, and holidays

Physical Requirements

This position requires standing and walking for extended periods, lifting trays and supplies, and working in a dynamic rooftop environment. Scheduling is variable and based on business needs, seasonality, and occupancy. Specific weekly hours are not guaranteed.

Training & Growth

Island Hospitality is committed to developing our team members. We offer structured training and ongoing development with clear pathways for advancement. Whether you’re growing within food & beverage or exploring broader hospitality opportunities, we invest in your success.

Team Member Wellness Program: How We Thank You For All You Bring To The Team

Rewarding Benefits Package:

• Healthcare including Medical, Dental, and Vision Insurance 
• HSA & FSA plans available! 
• Dependent care FSA
• Identity Theft Protection Insurance Commuter benefits including transit & parking 
• Pet Insurance 
• PTO and Payroll Incentives for Annual Wellness Exams
• Employee Assistance Program 
• Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services 
• Paid Sick and Vacation Time
• Family Leave
• 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution

Rewarding Hard Work:

• Incentive based bonus program
• Free room nights at our hotels and employee discounts within your hotel brand 
• Discounts for friends and family within your hotel brand 
• Team Member recognition and bonus 
• Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work 
• Career Growth through our in-house training program with a path personalized to your desired goals 
• Referral bonus program to ANY of our locations

Equal Opportunity Employer

Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.