- Salary
- $18 – $30/hr
- Location
- Annapolis, Maryland
- Workplace
- Remote
- Type
- Full-time
- Department
- Administration
- Experience
- 1+ years
- Closing date
- Oct 25, 2021
- Source
- GoHire
Description
We are seeking individuals who are looking for part time or full time work or side gigs to be connected with companies who are hiring employees directly to work from their homes. You will find both full-time and part-time remote opportunities in a variety of career fields. What you will do:The main responsibility of this role is to support the sales team with all relevant processes related to booking and billing all purchase orders for our enterprise products. • * Be a liaison between customers and sales in support of the life cycle of the PO process • Ensure accuracy of the PO, by reviewing and clarifying the specifications with internal resources including sales, finance, and/ or legal • Ensure orders are booked and billed correctly to reflect commission and region • Create and maintain all data in automation systems: NetSuite and Salesforce (will train) • Manage day to day escalations • Ensure all processes and procedures are followed • Work with accounts receivable to determine billing issues and deliver resolution with team, ensure credit notes are validated and correctly processed Requirements:What you need to be successful:• 1-3 years of experience in order management, customer service, administrative assistant or related roles • Strong excel skills • Enjoy solving problems within defined procedures to determine appropriate action, escalate as needed • Excellent verbal and written communication skills • Professional and pleasant style in dealing with customers and sales team • Excellent time management skills • Knowledge of Salesforce or a similar CRM (will train) • Knowledge of an ERP system (will train) • Knowledge and proficiency working with Microsoft Office