Customer Service Representative

Customer Service Representative/Administrative AssistantCompany: Spectrum Commercial Insurance BrokersLocation: San Diego, CA Job Description: We are seeking a highly motivated and organized individual to join our team as a Customer Service Representative/Administrative Assistant. The ideal candidate will have experience in customer service and be comfortable with administrative tasks. The role requires strong communication skills, a positive attitude, and the ability to work well in a fast-paced environment.Responsibilities:Respond to customer inquiries via phone, email, and in-personResolve customer complaints and issues in a timely and professional mannerData entry and maintenance of customer information in our CRM systemAssist with scheduling appointments and maintaining calendarsPerform general administrative tasks as neededProvide excellent customer service to our clients and help maintain positive relationshipsInsurance Industry experience is a requirementBilingual in Spanish is a plus but not requiredQualifications:Minimum of 2 years experience in customer serviceStrong communication and organizational skillsAbility to multitask and prioritize effectivelyProficient in Microsoft Office and web-based CRM systemsHigh school diploma or equivalent; college degree preferredInsurance industry experience a requirementWe offer a competitive salary and a positive work-life balance. If you are passionate about providing excellent customer service and are looking for a challenging and rewarding opportunity, please apply today!Spectrum Commercial Insurance Brokers is an equal opportunity employer and welcomes applications from all qualified individuals.