- Location
- IT Assago, Italy
- Workplace
- Remote
- Type
- Full-time
- Department
- IT
- Source
- Workday
Description
About Goodyear
For over 125 years, Goodyear has been driving innovation and building smarter, more efficient mobility solutions. Our global teams are united by a passion for excellence, continuous improvement, and bold thinking. If you’re ready to grow your career in a dynamic environment where your work truly makes an impact, this is the place for you.
Why This Role Matters
As a Technician, Fleet Service - Italy, you play a critical role in ensuring that Goodyear’s contracted fleets receive high-quality, compliant, and cost-efficient services. Through regular field audits, performance tracking, and close collaboration with internal teams and service partners, you help protect service standards, improve operational effectiveness, and support long-term customer value and profitability.
Your work directly contributes to service quality, asset optimization, and continuous improvement across Goodyear’s fleet network.
What You’ll Do
Conduct regular field audits across fleets, service providers, and partners to assess service quality, policy compliance, and operational effectiveness.
Track and analyze service KPIs (including FOS data, casing, and inspection results) to identify gaps, risks, and improvement opportunities.
Ensure compliance with Goodyear service and casing processes, maximizing asset utilization and supporting cost efficiency.
Develop, communicate, and follow up on clear action plans to drive measurable service and performance improvements.
Support onboarding of new PPK customers through vehicle inspections, system setup, and service readiness activities.
Collaborate closely with internal stakeholders to deliver contracted service levels and profitable fleet performance.
Promote and support the adoption of Goodyear tools, systems, and best practices across the service network.
What You’ll Bring
Experience in fleet operations, service quality, audits, automotive, tyre, or technical field services.
Strong auditing, analytical, and problem-solving skills, with the ability to translate findings into practical improvement actions.
Excellent communication and relationship-building skills, with confidence working across service providers, partners, and internal teams.
Ability to work independently in the field, manage multiple priorities, and maintain high standards of accuracy and compliance.
Solid digital skills and openness to working with operational systems and performance tools.
A continuous improvement mindset and strong customer focus.
We welcome applicants from a wide range of backgrounds and experiences. Even if you don’t meet every listed qualification, we encourage you to apply.
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Goodyear is one of the world's largest tire companies. It employs about 68,000 people and manufactures its products in 51 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to Goodyear.com.
Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.
