Commercial Account Manager-Fitness Equipment

Description

WHO WE ARE

Johnson Health Tech is one of the world’s largest and fastest-growing fitness equipment manufacturers, delivering innovative solutions that help people live healthier lives. Through our award-winning portfolio of commercial and residential brands, we serve customers in more than 60 countries worldwide.

Mission Statement: To delight and excite our customers through truly innovative products, unsurpassed quality, and best-in-class customer experience provided by a world-class organization.

POSITION OVERVIEW

Under the direction of the Director of Commercial Sales, the Commercial Account Manager works to achieve the revenue and gross margin goals as agreed upon with the Director of Commercial Sales and to continue to develop assigned markets. This position will also solicit, promote and safeguard satisfactory and profitable long term relationships with the customers of Johnson Fitness & Wellness (JFW).

The Commercial Account Manager is also tasked as an administrator and coordinator to provide the necessary planning, organization, coordination, direction and control to meet the commercial sales and gross profit goals of assigned areas.

RESPONSIBILITIES

The principal duties and responsibilities of the Commercial Account Manager consist of, but are not limited to, the following:

• Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.

• Complete and submit daily activity reports in an accurate and timely fashion.

• Follow up on new leads and referrals resulting from field activity.

• Ensure the quality servicing of customers by personal involvement.

• Select and coordinate trade shows and clinics while staying within budgetary guidelines.

• Ensure that sales and gross profit goals are met through personal efforts as well as other company assets.

• Keep the Director of Commercial Sales informed as to all pertinent factors affecting assigned responsibilities.

• Monitor sales results for potential improvements and variances from plan and take appropriate actions.

• Monitor competitive activity in the market and identify new competition and/or changes in competitor’s activities.

• Identify quality, timeliness or perceived value problems reported by customers, as well as requests for new products and services.

• Effectively implement programs designed to optimize new product roll outs.

• Maintain strong customer relationships and develop programs for attracting new customers.

• Maintain cooperative working relationships with all company employees.

• Master VISIO and EC Design software to create room layouts to help move the sales process forward.

• Research, suggest and assist in expanding the current customer base.

• Participate in marketing events such as seminars, trade shows and other marketing events.

• Ensure the pricing structure for products and services is competitive and that profitability is maintained in conjunction with the Director of Commercial Sales.

• Develop a solid understanding of the merchandise offered and the benefits thereof by studying manuals, literature, videos and other available sources of information.

• Demonstrate superior selling technical selling skills and product knowledge in all areas associated with Johnson Commercial Fitness.

• Ensure the prompt invoicing and receipt of accounts receivable.

• Coordinate and facilitate trade shows and clinics for specific markets.

• Create and conduct effective proposal presentations and RFP responses that identify prospect’s problems and how Johnson Commercial Fitness can provide solutions to those problems.

• Ensure that direct customer relationships are positive, productive and profitable.

• Maintain accurate records of all sales and prospecting activities.

• Stay current on industry trends.

• Adhere to all company policies, procedures and business ethics codes.

• Make recommendations for and attend such training as is needed for the Commercial Account Manager to keep proficient in all areas of responsibility.

• Develop a database of qualified leads through referrals, telephone canvassing, face-to-face cold calling on potential buyers, email and networking.

• Ensure the accurate, timely and professional response to RFPs.

• Coordinate with the Delivery Manager to ensure a smooth delivery and installation process.

• Develop a tactical plan to optimize margins and profits in conjunction with the Director of Commercial Sales.

• Perform any other related or unrelated, unassigned, unspecified, unusual or special duty the Director of Commercial Sales may assign from time to time.

Performs other duties as assigned

Requirements

We’re looking for candidates with:

· A high school diploma or equivalent (Bachelor’s Degree in Sales Operations or related field preferred).

· 5-7 years of B2B sales experience (fitness sales experience a plus).

· A valid driver’s license and clean driving record.

· Passion for the fitness industry and a commitment to providing exceptional service.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT

Employees approved to work remotely must maintain a professional, quiet, distraction-free workspace; reliable high-speed internet for video conferencing and business applications; camera use during scheduled team and one-on-one meetings unless otherwise directed; and appropriate childcare or dependent care arrangements during scheduled work hours. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

While performing the duties of this job, the employee is regularly required to sit and use hands to handle or touch objects, tools, or controls; frequently required to talk or hear; and occasionally required to stand, walk, reach above the shoulders, stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 20 pounds, demonstrate fitness equipment, use close vision, and adjust focus. 

Benefits:

We offer a competitive compensation package along with outstanding benefits and growth opportunities, including:

· Health & Dental Insurance

· Company-paid Life Insurance

· 401(k) Plan with company contributions

· Generous Paid Time Off

· Exclusive Product Discounts

· Wellness Programs and more