Lead Facilities & Maintenance Specialist

Description

About Santa Fe Food Market

Opening in 2026, Santa Fe Food Market is Santa Fe’s newest artisan food hall, nestled in the heart of downtown Santa Fe, just steps from the historic Santa Fe Plaza. Designed as a vibrant downtown gathering place, the market will bring together a diverse collection of culinary experiences in a thoughtfully designed space that celebrates Santa Fe’s culture, history and community.

Heritage Restaurant Group is part of New Mexico’s largest locally owned hospitality company, uniting chef-driven restaurants, inventive culinary concepts, and the dynamic spirit of destinations like Sawmill Market, Park Square Market, The Smoky Note and the soon to open Santa Fe Food Market. We create experiences rooted in authenticity, exceptional service, and community pride while celebrating culture through food and genuine hospitality. If you lead with heart and passion for service, we invite you to join the Heritage family.

Why This Role Matters

We are seeking a Lead Facilities & Maintenance Specialist to join our team at Santa Fe Food Market. In this role, you will help ensure the safe, efficient and reliable operation of the market through hands-on maintenance, preventative maintenance and oversight of day-to-day facility needs. You will serve as a lead technical resource for the property, troubleshoot critical building and equipment systems and provide direction and technical support to Facilities & Maintenance Technicians. Your work will play an important role in keeping the market operating smoothly for our food hall operators, team members and guests.

What You’ll Do:

• Lead day-to-day facilities and maintenance activities while providing work direction and technical support to Facilities & Maintenance Technicians.
• Prioritize and complete work orders, preventative maintenance and urgent facility needs to support safe and uninterrupted market operations.
• Troubleshoot and perform repairs involving electrical, plumbing, HVAC, carpentry and general building systems.
• Maintain and troubleshoot commercial kitchen equipment, refrigeration, ventilation and other food hall systems within the scope of the position.
• Conduct routine inspections of the building, grounds and equipment to identify safety concerns, maintenance needs and potential equipment failures.
• Coordinate maintenance activities with property leadership, food hall operators, contractors and service vendors to minimize operational disruptions.
• Maintain preventative maintenance schedules, equipment records, work orders and required maintenance documentation.
• Respond to emergency maintenance needs and support facility improvements while ensuring work meets company safety, sanitation and operational standards.

Why You’ll Love Working With Us

• Competitive pay and comprehensive benefits including a 25% match for 401k!
• Generous employee discounts across Heritage Hotels, restaurants, spa and retail!
• Free employee parking!
• Maternity & paternity leave!
• Employee Assistance Funds!
• Growth and development opportunities!
• Inclusive, people-first culture!

HC9

Requirements

• Minimum of 2 years of facilities maintenance, building maintenance, construction or related experience required; previous lead or senior technician experience preferred.
• Commercial kitchen, restaurant, food hall or hospitality facilities maintenance experience strongly preferred.
• Working knowledge of electrical, plumbing, HVAC, carpentry, commercial kitchen equipment and general building repair practices.
• Strong troubleshooting and problem-solving skills with the ability to prioritize multiple maintenance needs and respond effectively to urgent operational issues.
• Ability to lead, train and provide technical direction to Facilities & Maintenance Technicians.
• Must possess a current, unrestricted driver’s license and be able to maintain eligibility under the company’s group insurance requirements.
• Ability to push, pull, lift and carry up to 50 pounds and perform frequent walking, standing, climbing, bending, kneeling and other physically active work.
• Ability to work a flexible schedule including early mornings, nights, weekends, holidays and emergency maintenance response as needed; OSHA, Forklift, Scissor Lift or applicable trade certifications may be required.