Department Support Assistant, Senior

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Company:

Qualcomm Technologies, Inc.

## Job Area:

Administration Group, Administration Group > Department Support Administration

General Summary:

The Department Support Assistant provides comprehensive administrative, operational, and project coordination support to department leadership and employees. This role serves as a trusted partner to Directors and senior leaders by managing calendars, coordinating travel and events, supporting procurement and expense processes, and facilitating day-to-day business operations. The position requires strong organizational skills, sound judgment, attention to detail, and the ability to independently manage multiple priorities in a fast-paced, matrixed environment. The Department Support Assistant plays a critical role in ensuring efficient departmental operations, fostering employee engagement, supporting team communications, and contributing to the successful execution of business objectives and office-wide initiatives.

Minimum Qualifications:

• Bachelor's degree.

OR

Associate's degree and 2+ years of Department Support Assistant or related work experience.

OR

High School Diploma or equivalent and 4+ years of Department Support Assistant or related work experience.

Administrative Support & Calendar Management

• Provide administrative support to department leadership and staff.
• Manage leadership calendars, including scheduling meetings, coordinating priorities, and maintaining calendar accuracy.
• Coordinate and maintain departmental calendar entries, including release schedules and key business milestones.
• Schedule and coordinate skip-level meetings and leadership engagement activities.
• Process and maintain departmental tracking systems and administrative records.

Travel & Expense Administration

• Coordinate domestic and international travel arrangements for leadership and team members.
• Prepare, submit, and reconcile expense reports related to:
• Business travel
• Reimbursement requests
• Team-building activities
• Employee recognition and celebration events
• Office supplies
• Serve as a backup resource for office-wide travel coordination and support.

Procurement & Financial Management

• Manage purchasing activities using corporate procurement systems, including PCard and iProcurement processes.
• Ensure purchases comply with corporate policies and approval requirements.
• Maintain and track departmental budgets and spending activities.
• Manage fiscal year tracking and reporting for departmental expenditures.
• Coordinate and facilitate approval workflows, including permissions approvals and related requests.

Meeting, Event & Catering Coordination

• Coordinate logistics and catering for departmental meetings and events, including, but not limited to:
• Director staff meetings
• Operations meetings
• Department-wide meetings
• Technical and business review meetings
• Manage meal and catering arrangements for local and remote employees.
• Research venues, restaurants, and activities for employee recognition events, anniversaries, and team-building activities.
• Partners with Office Administrator to plan and execute office-wide events and engagement initiatives.

Employee Engagement & Communications

• Support employee recognition programs and anniversary celebrations.
• Deliver communications and reminders to managers and leadership teams regarding employee milestones and recognition opportunities.
• Coordinate quarterly communication initiatives and team engagement activities.
• Serve as a backup administrator for office-wide communications and announcements.

Reporting & Operational Support

• Maintain departmental tracking tools, spreadsheets, and reporting documents.
• Track team-building activities, budgets, procurement activity, and operational metrics.
• Compile information and reporting for leadership reviews and business operations.
• Ensure accuracy, organization, and timely maintenance of departmental records.

Minimum Qualifications

• Bachelor's degree.

OR

• Associate's degree and 2+ years of Department Support Assistant or related work experience.

OR

• High School Diploma or equivalent and 4+ years of Department Support Assistant or related work experience.

Preferred Qualifications

• Bachelor's degree in Business Administration, Management, or related field.
• 4+ years of Department Support Assistant, Executive Assistant, Administrative Assistant, or related work experience.
• 1+ year supporting senior leadership (Senior Director level and above).
• 2+ years of experience working in a large, matrixed organization.
• 2+ years in a leadership role, with or without direct reports.
• Experience with travel coordination, expense reporting, procurement systems, and budget tracking.
• Strong organizational, communication, project management, and problem-solving skills.
• Demonstrated ability to manage multiple priorities independently while maintaining attention to detail.

Level of Responsibility

• Works independently with minimal supervision.
• Provides guidance and support to team members regarding administrative processes and procedures.
• Exercises sound judgment in decision-making that may impact work beyond the immediate team.
• Effectively communicates with employees, leaders, vendors, and cross-functional stakeholders.
• Uses planning, prioritization, problem-solving, and organizational skills to manage complex and evolving responsibilities.
• Serves as a key partner in supporting business operations, employee engagement, and organizational effectiveness.

Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail [email protected] or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

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EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

Pay range and Other Compensation & Benefits:

$21.81 - $32.71

The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer – and you can review more details about our US benefits at this link.

If you would like more information about this role, please contact Qualcomm Careers.