Cafeteria Worker

Job Description

Essential Responsibilities

• Prepare, portion, and serve food and beverages according to established recipes, production schedules, and department standards.
• Provide courteous and professional customer service to patients, visitors, and staff.
• Operate cash register and food service equipment accurately and efficiently.
• Stock and replenish food, beverages, condiments, utensils, and supplies throughout service periods.
• Maintain attractive food displays and ensure products are properly labeled and presented.
• Follow all food safety, sanitation, and infection prevention procedures.
• Clean and sanitize workstations, equipment, serving areas, dining rooms, and storage areas.
• Monitor food temperatures and document required food safety records.
• Assist with receiving, storing, and rotating food and supplies using proper inventory practices.
• Transport food, supplies, and equipment as needed.
• Dispose of waste properly and maintain a clean, organized work environment.
• Work collaboratively with team members to ensure efficient cafeteria operations and customer satisfaction.
• Follow departmental policies, safety procedures, and regulatory requirements.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent preferred.
• Previous food service, cafeteria, restaurant, retail, or customer service experience preferred.
• Basic cash handling, mathematics; addition, subtraction, multiplication, and division and point-of-sale experience preferred.
• Ability to communicate effectively and provide excellent customer service.
• Ability to follow verbal and written instructions.
• Ability to work efficiently in a fast-paced environment.
• Knowledge of food safety and sanitation practices preferred.
• Ability to stand for extended periods and perform repetitive tasks.
• Ability to lift, carry, push, and pull up to departmental requirements.

Knowledge, Skills, and Abilities

• Strong customer service, communication and interpersonal skills.
• Attention to detail and commitment to quality.
• Ability to work independently and as part of a team.
• Ability to maintain a clean, safe, and organized work environment.
• Dependable attendance and punctuality.
• Flexibility to work varying shifts, weekends, and holidays as needed.

Working Conditions

• Frequent standing 100%, walking, stooping, bending, lifting, and reaching.
• Exposure to hot and cold temperatures, food preparation equipment, and cleaning chemicals.
• Fast-paced food service environment requiring frequent interaction with customers and staff.