- Location
- Johannesburg
- Type
- Internship
- Seniority
- Internship
- Source
- Freshteam
Description
About Sybrin:
Role Overview:
Qualifications and Experience:
-Matric.
-Exposure to cross-border transactions, particularly within Africa, multi-currency environments and Withholding Tax
will be beneficial
Key Responsibilities:
Customer Accounts Receivable Management:
-Assist with allocating customer payments and credit notes accurately in accordance with customer remittance advice
and confirmations.
-Support the matching of customer payments to invoices and ensure allocations are accurately reflected in
Acumatica.
-Assist with identifying unallocated cash, payment discrepancies and allocation queries for investigation and
resolution.
-Assist with identifying and recording Withholding Tax amounts against relevant customer transactions.
-Support the maintenance of accurate Accounts Receivable balances and monthly reconciliation activities.
Customer Collections:
-Assist with the collection and follow-up of outstanding customer invoices according to payment terms and debtor
ageing.
-Communicate professionally with customers by email and telephone regarding outstanding payments and payment
commitments.
-Follow up on outstanding invoices and assist with providing supporting documents to customers where required.
-Escalate overdue accounts, payment disputes and collection risks to the appropriate Finance team member in line
with internal procedures.
Customer Collections and Withholding Tax Certificates:
-Assist with collecting Withholding Tax Certificates from customers within the required timeframes.
-Maintain records of certificates received and outstanding, and follow up with customers where documentation
remains outstanding.
-Assist with ensuring received certificates align with the relevant transactions and support audit and compliance
requirements.
Customer Information Management:
-Assist with maintaining accurate and complete customer contact, billing and account information within Acumatica.
-Support the maintenance of customer documentation required for invoicing, collections and financial administration.
-Assist with finance-related customer onboarding requirements, including billing information, invoicing requirements
and payment terms.
-Maintain organised electronic records to ensure documentation can be retrieved easily for internal review and audit
purposes.
Debtor Follow Up Updates:
-Update the debtor collection report with accurate comments following customer interactions.
-Record payment commitments, disputes, outstanding information and agreed follow-up dates promptly and
accurately.
-Maintain clear and structured notes to provide visibility of customer account activity and ensure collection actions
are traceable.
Debtors Process and Follow Ups:
-Perform debtor follow-ups in accordance with the latest debtor processes and guidelines communicated by Finance
management.
-Follow internal timelines and escalation procedures for overdue accounts.
-Assist with ensuring collection activities align with agreed collection cycles and internal Finance controls.
Expected Collection Month:
-Assist with maintaining and updating the expected collection month for outstanding customer receivables.
-Record expected payment dates based on customer commitments and available information.
-Support accurate collection forecasting and highlight potential collection risks or delayed payment commitments to
the relevant Finance team member.
-Finance Administration and Reporting Support:
-Assist with maintaining Accounts Receivable reports, debtor ageing information and supporting schedules.
-Support month-end Accounts Receivable activities where appropriate.
-Maintain accurate Finance records and supporting documentation.
-Provide general Accounts Receivable administration support and participate in Finance process improvement
activities where appropriate.
Critical Technical and Behavioural Skills Required:
-Strong attention to detail and commitment to accuracy.
-Basic understanding of accounting principles, Accounts Receivable processes and debtor ageing.
-Good written and verbal communication skills and a professional approach to customer interaction.
-Good organisational, administrative and record-keeping skills.
-Ability to manage multiple tasks and work within agreed deadlines.
-Basic understanding of Withholding Tax and supporting documentation will be advantageous.
-Working knowledge of Microsoft Excel, including basic formulas, filters and data handling.
-Experience with Microsoft Office applications and willingness to learn financial systems such as Acumatica.
-Ability to work effectively as part of a Finance team, ask questions, receive feedback and develop technical
knowledge.
-Professional, responsible, and customer-focused approach, with the ability to handle financial and customer
information confidentially.
