- Location
- Singapore Office SGO
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Engineering
- Experience
- 5+ years
- Source
- Workday
Description
Who are we?
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
Job Summary
Responsible for network design, planning, and operations, including capacity management, vendor evaluation, project management and service lifecycle management. Additionally, leverages AI-driven insights, automation, and coding skills to improve network efficiency, reliability, and scalability. Requires strong understanding of network architecture principles and modern infrastructure (DC, cloud, interconnection).
Responsibilities
Deployment
Deploys new hardware (single-vendor) in accordance with documented guidelines
Engages with GNA in the validation of new hardware
Conducts NOC training and performs RMA actions
Participates in port, device, and customer migrations
Performs deployments of network tools and new features
Responsible for new feature enablement
Applies automation (Python, scripting) to streamline deployment processes
Product Development Lifecycle Engagements
Requirement Phase
Provides feedback as the voice of the customer based on customer queries and trouble tickets
Leverages data analytics and AI tools to identify recurring issues and improvement areas
Test Phase
Participates in SIT and UAT for new features and network devices
Performs comprehensive testing and identifies key customer issues
Applies automated test frameworks and validation scriptsx
Sustaining Phase
Trains and transitions from deployment teams
Manages and sustains deployments to achieve high customer satisfaction
Uses AI-assisted monitoring and predictive analysis to improve stability
Service Delivery
Performs network service fulfillment (quote-to-cash) for network and datacenter products
Ensures successful fulfillment of software-triggered provisioning (e.g., VCs, RIs)
Reviews metrics and identifies efficiency improvements
Implements automation and data-driven optimization for fulfillment processes
Operations / Reliability Engineering
Troubleshoots and resolves network faults (both reactive and proactive detection)
Performs preventive maintenance to minimize incidents
Utilizes AI-based monitoring tools (e.g., anomaly detection, predictive alerts)
Develops scripts/tools for faster root cause analysis and resolution
Innovation
Participates in Sparkathon and innovation activities
Uses lab environments for technical practice
Participates in chaos engineering drills (e.g., Simian Army)
Develops automation tools (Python, APIs) for chaos testing and operational resilience
Explores AI/ML use cases for network optimization and incident prediction
Technical Skills
Programming / Automation
Python, scripting (required)
API integration (REST, network automation)
Infrastructure as Code (nice to have)
AI / Data
Basic understanding of AI/ML concepts
Experience with data analysis, log analysis, and anomaly detection
Familiarity with AI-driven monitoring tools (preferred)
Network Architecture
Strong understanding of:
IP networking (L2/L3, BGP, routing)
Data center architecture
Interconnection services
Scalability and redundancy design
Knowledge of modern network architecture (cloud, hybrid, SDN)
Qualifications
5+ years of experience in Network Operations / Engineering
Bachelor’s degree (or equivalent experience)
Strong understanding of network architecture and operations
Experience in coding/automation (Python preferred)
Interest or experience in AI-driven operations (AIOps) is a plus
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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