ICT Infrastructure Engineer REQ103

Key Responsibilities:

Platform Administration & Support

• Administer and support the test automation platform across development, QA, UAT, and Production environments.
• Coordinate platform upgrades, patching activities, image deployments, and release implementations.
• Troubleshoot platform incidents and coordinate fixes with vendor engineering teams.
• Monitor platform availability and resolve operational issues affecting automation users.

Test Automation Enablement

• Enable project teams to utilize the test automation platform for functional, regression, API, and chaos testing activities.
• Support onboarding of new applications and projects onto the automation platform.
• Assist teams with connectivity, execution, and automation framework requirements.
• Coordinate testing readiness activities for major project milestones.

NGINX Proxy Engineering & Integration

• Design, implement, and maintain NGINX proxy infrastructure supporting the test automation platform connectivity.
• Configure and manage pass-through proxy solutions between the test automation platform and target application environments.
• Support SSL certificate installation and secure communication channels.
• Troubleshoot and resolve proxy-related connectivity issues.

Infrastructure & Network Integration

• Coordinate firewall, routing, NAT, VLAN, and network connectivity requirements with infrastructure teams.
• Raise and manage FireFlow, ServiceNow, and change requests to support platform integrations.
• Validate network connectivity between the test automation platform, proxy infrastructure, OpenShift clusters, EKS clusters, and application environments.
• Support cross-domain connectivity between enterprise environments, on-premises, and project environments.

OpenShift / EKS Container Platform Support

• Support test automation platform deployments running on OpenShift / EKS platforms.
• Coordinate deployment of container images, fixes, and enhancements.
• Support platform integrations related to chaos testing capabilities.
• Troubleshoot OpenShift / EKS connectivity and access issues impacting automation services.

Security & Vulnerability Remediation

• Coordinate remediation of vulnerabilities identified within the test automation platform components.
• Track security findings and ensure timely deployment of vendor fixes.
• Support security reviews and platform hardening activities.
• Maintain compliance with organizational security requirements.

Vendor & Stakeholder Management

• Act as the primary technical liaison between the client and vendor engineering teams.
• Coordinate issue investigations, root-cause analysis, and problem resolution.
• Manage platform-related communications, deployment plans, and maintenance windows.
• Support project stakeholders in resolving platform-related technical issues.

Change & Release Management

• Plan and coordinate platform releases and production deployments.
• Raise and manage change requests.
• Execute deployment validation and post-implementation verification.
• Prepare operational communications and maintenance notifications.

Technical Skills

• Test Automation Platforms
• NGINX Administration and Proxy Configuration
• OpenShift Container Platform
• AWS EKS Container Platform
• Linux Administration
• Network Connectivity & Firewall Management
• SSL Certificate Management
• ServiceNow Change Management
• Vulnerability Remediation Coordination
• Troubleshooting & Root Cause Analysis
• Enterprise Application Integration

Preferred Experience

• Test automation platforms
• DevOps and Platform Engineering
• OpenShift/EKS/Kubernetes
• Infrastructure engineering
• Enterprise application support
• Financial sector or regulated environments