Business Specialist II

Overview

Epic Business Specialist  

 

***Employer will not sponsor work visas for this position now or in the future and is not interested in corp.-to-corp. Business arrangements at this time.*** 

  

 

Select Medical is one of the nation's largest providers of specialized acute and post-acute care. Its network of nearly 50,000 employees operates or supports nearly 100 hospitals specializing in critical illness recovery, 27 medical rehabilitation hospitals, and more than 2,000 outpatient clinics offering physical and occupational therapy. In addition, Select Medical offers occupational health and urgent care services at nearly 500 locations through our Concentra brand. It also offers physical therapy and/or athletic training to approximately 300 high schools, colleges, and professional sports teams. Select Medical (NYSE: SEM) was founded in 1996 and is based in Mechanicsburg, Pennsylvania. For more information, visit selectmedical.com  

 

Additional responsibilities will include: 

Select Medical is seeking an Epic Business Specialist to join our team. The Business Specialist will work hand in hand with application coordinators and act as the primary support contact for Epic software. Epic is one of the largest providers of health information technology used to access, organize, store, and share patient medical records. The Business Specialist will be responsible for in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software. In addition, they will be responsible for coordinating all issues that arise with Epic, analyzing business operations, and implementing requested changes to the system. 

Business Specialists gain in-depth knowledge of Epic software by attending training at Epic's headquarters in Wisconsin and completing certification projects and tests.

*All certifications, traveling, food, and lodging expenses are covered by Select Medical. 

Responsibilities

• Acting as an escalation point for support of the application 

• Triage and prioritize support issues that arise in their application area. 

• Understanding the choices involved in application configuration. 

• Performing in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software. 

• Investigate end users' preferences while making build decisions. 

• Analyzing business operations as they relate to build decisions. 

• Prioritizing and implementing requested changes to the system. 

• Analyzing new functionality in releases to determine how it should be used. 

• Populating databases during the initial system build with assistance from Epic. 

• Coordinating software updates and changes. 

• Reviewing and testing each new release. 

• Collecting information regarding potential system enhancement needs. 

• Preparing details of specifications as needed. 

• Analyzing data conversion needs. 

• Ensuring that data coming across an interface into an Epic application meets the business need. 

• Serving as a liaison between end users, third parties, and Epic implementation staff. 

• Troubleshooting problems and questions from end users. 

Qualifications

Required Qualifications: 

• BS or BA in information systems, business administration, health care, or a related field, or equivalent education and experience 

• 1+ years of experience in Business Analysis and customer service skills 

• Analytical thinking  

• Proven ability to learn custom applications 

• Candidate must pass Sphinx EPIC* (Select will administer) 

 

Preferred Qualifications: 

• Able to independently manage and prioritize workload and expectations 

• Ability to collaborate with the team and business operators 

• Ability to overcome initial barriers 

• Ability to effectively multi-task and adapt to changing business priorities 

• Ability to clearly and effectively communicate changes made to EPIC 

• Superior teamwork, time management, and organizational skills 

Additional Data

Select Medical and its parent company, Select Medical Holdings Corporation (NYSE: SEM), are based in Mechanicsburg, Pennsylvania, and are honored to be recognized as one of America’s Best-In-State (Pennsylvania) Employers 2020 by Forbes.

 

For more information, visit selectmedical.com or https://youtube.com/SelectMedicalTV. Select Medical strives to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

• An extensive and thorough paid orientation program.
• Paid Time Off (PTO) and Extended Illness Days (EID).
• Health, Dental, and Vision Insurance; Life insurance; Prescription coverage.
• A 401(k) retirement plan with a company match.

“Equal Opportunity Employer/including Disabled/Veterans.“