Residential Team Lead

Are you seeking a fulfilling career? Mariah's Family Care Home (MFCH) could be your next career move!

At Mariah's Family Care Home, we work with people with mental and behavioral disabilities wherever they are in their personal journey, and work to develop personalized support plans that encourage independence, with the support of our dedicated staff.

The Residential Manager is responsible for overseeing activities, funds, and schedules for
two home locations; and ensuring all residents are properly managed and cared for. The
Residential Manager is a Full-Time position and must be able to work a flexible full time
schedule, including evenings, weekends, holidays, and any other day when emergencies
or staff call-offs occur that would require he/she to work.

Essential Job Functions:

Supervision/Training
 Maintaining a positive work environment which lends itself to teamwork,
effective communication, and excellence in job performance
 Provide regular, consistent supervision to all assigned staff, complete
performance evaluations and development plans, and any coaching resulting from
disciplinary action
 Supervise all staff to ensure all job duties are being completed; including 3rd Shift
Checks
 Supervise staff training and development through teaching, acting as a role model,
and guiding staff on how to appropriately work with and interact with residents,
other staff, families and guardians
 Present and implement all company policies and procedures
 Takes employee call offs, and relays the information to Program Director
 Fills open shifts, call offs, and vacation/personal time requests

Meetings/Functions
 Attend, as needed, manager, supervisory, and staff meetings; ensure disseminate
of all information to staff and others
 Attend, as needed, all job related trainings or seminars; ensure all necessary
follow-up is completed
 New employee house orientation
 ISP/BSP reviews and/or medication reviews
 Special Events for our residents

Administrative Duties
 Responsible for turning in completed, accurate documentation; which includes all
weekly and monthly paperwork, employee forms, resident forms/reports, Incident
reports, and other forms as required
 Oversee resident's schedules and weekly appointments
 Maintain required records
 Resident profiles and Medical histories
 Vehicle and House maintenance checklists
 Writing/Updating ISP/BSP
 Creating activity schedules and recreational activities for clients
 Manage and track supply and food inventory
 Scheduling of staff

Finance
 Manage, track and document Activity funds, resident petty cash
 Gas and vehicle maintenance
 Shopping for supplies and food
 Responsible for exhausting all efforts in order to minimize overtime, this includes
shift coverage, proficient problem solving, and planning ahead

Maintenance
 Oversee maintenance of the physical homes and vehicles top include, cleanliness,
décor, safety issues, emergency situations; practice preventative maintenance;
ensure compliance with OSHA standards
 Oversee monthly house checks to address any maintenance issues
 Perform semi-annual fire drills

Working Conditions
 May be exposed to infectious disease and/or physical/verbal aggression from
residents
 The behavior of residents may change dramatically without obvious cause, which
may create, at times, hazardous situation
 Majority of work will be in a home environment
 May be exposed to stressful situations
 Some auto travel, as needed
 Physical demands: The physical described here are representative of those that
must be met by an employee to successfully perform the essential functions of the
job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. While performing the duties of this
job, the employee is frequently required to stand, walk, and sit. The employee is
occasionally required to use hands to finger, handle, or feel; reach with hands and
arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The
employee must occasionally lift and/or move up to 50 pounds. Specific vision
abilities required by this job include close vision, distance vision color vision,
peripheral vision, depth perception, and ability to adjust focus

Other Job Functions:

 Ensuring quality services are provided to the residents
 Responsible for handling all emergencies that may arise in the home
 The Residential Manager will assure frequent and adequate communication with
the Program Director and Licensee, relaying all pertinent information
 Maintaining open communication between all involved team members
 Must be able to accept other duties as assigned

Special Knowledge, Skills and Abilities:

 Must be able to carry out ALL duties that are required by Direct Care Staff; all
management positions involve hands-on work that requires you to assist with all
areas, including personal hygiene, medication administration, daily household
chores, and support in the community
 Knowledge of crisis intervention techniques
 Knowledge of laws and regulations governing the operations of group homes for
developmentally disabled individuals
 Ability to oversee the operations of assigned personnel
 Ability to follow and enforce personnel policies and rules of the organization
 Ability to maintain both client and company confidentiality; including, but not
limited to, client records, staff records, client experiences, and agency information
 Ability to respond to emergency situations 24 hours a day
 Excellent communication skills; both oral and written
 Behavior management
 Ability to make good judgment calls in stressful situations
 Exceptional planning, organization, supervisory, time management, and interpersonal skills
 Effective problem-solving skills
 Able to work well with a variety of personalities, as well as be able to motivate a
diverse group
 Maintain a positive attitude
 Ability to properly use authority

Minimum Qualifications:

 Minimum High School Diploma or equivalent
 Ability to pass a background check and drug screening
 3-5 years experience working in a residential setting
 1-2 years management experience
 Valid Driver's License
 21 years or older
 Must possess a reliable vehicle, in safe/operable condition with current
registration and insurance