- Location
- DLF CYBERCITY 12B, India
- Workplace
- Hybrid
- Type
- Full-time
- Department
- IT
- Seniority
- Senior
- Experience
- 10+ years
- Education
- Bachelor
- Source
- Workday
Description
Job Description
Citi is looking for a Senior Programmer Analyst to join the Consumer Operations Technology team, contributing to the design, development, and delivery of application systems that directly support Collections & Recovery operations. In this role, you will apply deep technical expertise to build and improve software solutions that meet complex business needs, working with a high degree of autonomy within a collaborative global technology environment. This is an opportunity to make a tangible impact by shaping systems that matter — at scale, and at the centre of Citi's consumer technology landscape.
Responsibilities
- Collaborate with technology partners, infrastructure partners, Operational stakeholders during pre and post migration phases.
- Partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.
- Provides expertise in area and an advanced level of understanding of the principles of application support.
- Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems, and industry standards, documents requirements.
- Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.
- Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements
- Drive production support readiness for key client onboarding and related migration activities , providing post onboarding support for ensuring client deliverable are met per SLAs.
Required Qualifications & Skills
- 10 years of experience in software application development, systems analysis, and programming.
- Expertise in application development and production support of Mainframe applications .
- Experience In working with transformation projects from legacy to Gen-Ai platforms is desirable.
- Domain expertise Loss Mitigation applications is an advantage .
- Hands-on experience with Python, applied to building and maintaining production-grade applications is a plus.
- Demonstrated ability to manage and deliver software projects from inception through to implementation.
- Familiarity with project management and consulting methodologies, with the ability to apply structured approaches to technical delivery.
- Ability to work independently under pressure, managing shifting priorities and deadlines without close supervision.
- Bachelor's degree or equivalent practical experience in a relevant technical discipline.
Beneficial Skills & Qualifications
- Experience working within financial services or consumer technology environments, particularly in collections, recovery, or operations domains.
- Exposure to risk and compliance considerations within software development, including the ability to assess and mitigate technical risks.
- Experience acting as a subject matter expert or informal technical mentor to peers or junior analysts.
What We Offer
At Citi, you will work in a performance-driven global technology team where your contributions directly shape the systems and services that support millions of customers. We invest in the growth, wellbeing, and long-term success of our people.
- Hybrid working model with 3 days in the office and 2 days working remotely, supporting a sustainable work-life balance.
- Access to structured learning and development programmes to grow your technical and professional capabilities.
- Opportunity to work on complex, high-impact technology challenges within one of the world's largest financial institutions.
- Autonomy and ownership over your work, with scope to influence standards and practices within your team.
- Wellbeing support and financial benefits designed to provide long-term security and peace of mind.
- Collaboration with global technology teams, giving you exposure to diverse markets, tools, and approaches.
Apply today and bring your expertise to a global technology team where your work drives real impact for Citi's customers and operations.
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Job Family Group:
Technology------------------------------------------------------
Job Family:
Applications Development------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
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