Solution Consultant – North America (French & English, 15:00–23:00)

Analyze customer business processes, requirements, and business rules. Design and configure UKG solutions to meet approved customer requirements. Lead customer meetings, workshops, demonstrations, and working sessions. Advise customers on system functionality, configuration, testing, and industry best practices. Analyze complex or enhanced requirements and document proposed solutions and processes. Support customer testing, issue resolution, and implementation readiness. Deliver knowledge transfer to enable customers to use and maintain the solution. Collaborate with Project Managers and Solution Consultants to achieve project milestones. Manage competing priorities, identify risks, and escalate issues appropriately. Promote a positive implementation and customer experience while maintaining accountability for deliverables. Expertise in Human Capital Management, preferably with Canadian payroll experience. 2+ years of experience in a customer-facing SaaS implementation/consulting environment. Experience implementing HCM, payroll, workforce management, or related enterprise software. Strong analytical, problem-solving, time management, and organizational skills. Excellent communication, customer service, consulting, and presentation skills. Ability to manage multiple projects and deadlines in a fast-paced environment. Comfortable working with ambiguity and adapting to changing requirements and processes. Ability to work independently and collaboratively within a distributed international team. Ability to work 3:00 p.m. to 11:00 p.m. Bulgaria time to support North American eastern standard time business hours. Fluency in English and French