Human Resources Manager

About The Role:                       

The Human Resources Manager (“HR Manager”) is an integral member of Community Reach Center’s Leadership Team. The HR Manager will play the lead role in developing policies, structure, and strategy to ensure the company remains compliant with all laws and regulations pertaining to human resources operations. The HR Manager will be accountable for ensuring the company meets its legal obligations, including FLSA, data security, discrimination, ACA, and much more. Additionally, the HR Manager will have other duties and responsibilities as determined from time to time by the Executive Leadership Team.

 

Essential Functions: 

• Leads and manages HR initiatives across policy compliance, employee relations, compensation, benefits, performance management, onboarding, training, and workforce support.
• Advises Executive Leadership, managers, and employees on the interpretation and consistent application of HR policies, procedures, and employment practices.
• Oversees employee relations matters, including investigations, corrective action, performance improvement plans, conflict resolution, and manager coaching.
• Guides managers through performance management processes, documentation standards, coaching conversations, and appropriate follow-up actions to promote accountability and consistency.
• Oversees leave of absence, workplace accommodation, and related compliance processes in alignment with applicable laws, policies, and organizational requirements.
• Manages the organization’s HRIS system, ensuring data integrity, accurate reporting, process efficiency, and effective use of workforce data.
• Collaborates with Executive Leadership to design, implement, and evaluate comprehensive benefits programs that support employee well-being, retention, and organizational objectives.
• Oversees full-cycle recruitment strategies to attract, hire, onboard, and retain qualified talent.
• Ensures compliance with federal, state, and local employment laws and regulations while proactively identifying and mitigating HR-related risk.
• Supervises, develops, and mentors the HR team by setting clear expectations, delegating work, monitoring performance, and fostering professional growth and accountability.
• Develops, maintains, and communicates HR policies, procedures, documentation, and practices to support operational consistency and organizational compliance.
• Conducts exit interviews, analyzes trends, and provides actionable insights to Leadership to support retention, engagement, and workforce planning.

Core Competencies:

• Department Capacity Management: Demonstrates the ability to assess and align departmental capacity with organizational goals. Proactively identifies service demands and allocates resources to ensure optimal performance and sustainability. Balances short-term needs with long-term planning to support growth and impact. Collaborates across teams to address gaps and maximize efficiency. Maintains a clear understanding of staffing, workload, and infrastructure requirements
• Leadership & Mentoring: Lead by example to inspire trust and foster a positive team culture. Guide, mentor, and empower team members to maximize their potential, providing ongoing support and feedback for continuous growth. Build strong, trusting relationships within the team to encourage collaboration and open communication.
• Project Management: Leads assigned projects with full ownership and strategic oversight, from initiation through completion. Develops comprehensive project charters, identifies and mobilizes cross-functional project teams, and manages timelines, deliverables, and resource allocation. Exercises sound judgment and autonomy in decision-making, ensuring alignment with organizational goals. Prepares next-step recommendations for executive review and monitors outcomes post-launch to ensure sustainability and impact.
• Problem-Solving & Innovation: Apply advanced problem-solving skills to navigate complex challenges. Proactively identify potential issues, propose innovative solutions, and implement changes that align with organizational objectives. Your ability to think critically and act decisively will be key to overcoming obstacles.
• Trust & Integrity: Build and maintain strong relationships based on mutual respect and trust, both within the team and with external stakeholders. Demonstrate integrity and transparency in decision-making, ensuring that actions and outcomes are aligned with company values and goals.
• Team Development & Coaching: Mentor and develop less experienced team members, offering guidance and support for their professional growth. Foster a learning environment by sharing knowledge, providing constructive feedback, and encouraging a continuous improvement mindset.
• Collaboration & Influence: Work closely with cross-functional teams to drive project success. Use your leadership skills to influence decision-making and ensure alignment between various stakeholders. Cultivate a collaborative environment where diverse perspectives are valued, and the team works together to achieve shared goals.
• Communication & Reporting: Communicates clearly, consistently, and transparently across all levels of the organization. Provides timely updates on progress, challenges, and successes to internal and external stakeholders to ensure alignment and shared understanding. Demonstrates strong communication judgment by tailoring messaging to diverse audiences. Additionally, is responsible for accurately and effectively conveying agency decisions and directives from Executive and Senior Leadership to Program Leadership and agency staff, ensuring clarity, accountability, and organizational cohesion.
• Key Performance Indicator (KPI): Accountable for the performance of programs and staff within the division, with director-level success measured by overall division outcomes. Proactively monitors and analyzes key performance indicators (KPIs) to assess effectiveness, identify trends, and drive continuous improvement. Leads efforts to streamline workflows and implement best practices that enhance operational excellence. Uses subject matter expertise to foster innovation and team alignment. Additionally, serves as a key conduit for organizational communication—responsible for accurately and effectively conveying executive and senior leadership decisions and directives to program managers and frontline staff.
• Professional Conduct: Serve as a role model for a collaborative, team-oriented approach across all organizational levels, consistently demonstrating compliance with agency policies, the employee handbook, and promoting positive communication. Evaluate and align daily operations with the agency's mission of "enhancing the health of our community," while upholding the strategic pillars of Consumers, Collaborators, Staff, and Fiscal Responsibility in all decision-making and actions.

 

Qualifications:

• Bachelor’s Degree in Human Resources or a related field is required.
• 7+ years of experience in a similar role is required.
• PHR or SHRM is preferred.
• Communication, organization, time management, and clinical skills.
• Excellent knowledge of federal, state, and local employment laws.

Schedule:  

M-F 8-5 Hybrid 1 day work from home

Pay Information:

Salary Range: $95,000-$125,000/yr

Eligible for Bilingual Stipend ($250/month)