Services Experienced Professional - Applications Engineering

Do you enjoy being part of a team that provides high-quality services to our customers?

Join the best

Baker Hughes is a global energy technology company that serves the oil and gas industry in more than 120 countries. Our Pressure Pumping business offers innovative solutions—both physical and digital—that improve efficiency, increase production, and maximize the value of oil and gas fields. As a fundamental part of well construction and production operations, our equipment plays a key role in ensuring safe, efficient, and reliable services for our customers.

ESSENTIAL RESPONSIBILITIES:

•    Ensure compliance with Manage the Job Cycle (MtJC) process
•    Lead / participate in Incident Investigation, ensuring the end to end process is considered, (including job planning, preparation, and execution), when determining incident root cause(s) alongside appropriate corrective actions
•    Focuses on preventing failures during the lifecycle management of a product or service through active monitoring and corrective action planning
o    Supports job planning and preparation by participating in Risk Assessment / deviation waiver / Management of Change (RA / DWR/ MOC) and deployment readiness assessment processes (DRA)
o    Participates in the engineering design review process
•    Execute the key steps outlined within the Field Incident Management Process (FIMP). 
o    Manage the FRACAS DMAIC stages
o    Apply root cause analysis (RCA) processes
o    Develop and review cause maps
o    Facilitate or lead incident investigations
o    Develops RCA reports and technical or field bulletins
o    Facilitate or lead incident review and corrective action boards
•    Identify FRACAS trends to identify and prioritize failure modes to investigate for corrective actions
o    Analyze performance data and monitor performance
o    Identify and report performance trends
o    Develop and report key performance indicators as needed
•    Share lessons learned with the field population
•    Collaborates across reliability engineering community to facilitate knowledge transfer
•    Acts as a subject matter expert for respective area to service delivery and supply chain functions
•    Support new product development in all aspects relevant to reliability engineering, through direct liaison with engineering and the deploying region
•    Other PL Specifics responsibilities
•    Handles special projects as required

QUALIFICATIONS/REQUIREMENTS:
•    Bachelor’s degree in science, technology, engineering or mathematics
•    Excellent leadership, strong interpersonal, influencing and planning skills. 
•    Ability to work in a global matrix organization 
•    Understanding of the Service Delivery process and the technical nature of the business

DESIRED CHARACTERISTICS:
•    Preferred prior experience includes roles such as: Field Engineer/Specialist or Remote Professional, product development, applications engineer, AMO engineer or other technical disciplines
•    Excellent analytical skills. 
•    Excellent written and verbal communication skills. 
•    Facilitation and presentation skills. 
•    Ability to work and communicate well with others. 
•    Must be able to effectively communicate in English. 
•    Previous experience in presenting detailed and technical information preferred. 
•    Project Management Skills. 
•    Advanced problem solving skills with respect to Applied Engineering, Design and Technology Development. 
•    Strong Six-Sigma DMAIC process and business intelligence knowledge. 
•    Self-contained, self-motivated and structured approach to work within a global, interdisciplinary team under limited supervision
•    A strong commitment to learning. 

Reports To: Service Delivery Technical Manager

Work in a way that works for you

We recognize that every person is different and that the way they work and perform at their best is unique to them. That’s why we offer work arrangements that support both our operational needs and the well-being of our employees.

This position operates on a rotating schedule that may include day and night shifts. Specific details regarding the schedule will be shared during the selection process.

Working with Us

Our people are at the heart of everything we do at Baker Hughes. We know we achieve better results when our employees are engaged, developed, and able to bring their full potential to work. We invest in well-being, talent development, and leadership programs to help our teams succeed.

Working for You

Our innovations have transformed the energy industry for over a century. To continue building the future of energy, we value and reward people who embrace challenges and make a positive impact.

When you join Baker Hughes, you’ll enjoy:

Modern work-life balance policies and wellness programs.

Comprehensive private health care options.

Life and disability insurance programs.

Financial programs tailored to your needs.

Additional voluntary and optional benefits

The Baker Hughes internal title for this role is: Services Experienced Professional - Applications Engineering