Find your calling at Mercy!

Overview
Provides professional nursing care to patients within the medical practice in support of, and as directed by, the physicians. Assists the physician in the treatment of patients and completes related clinical paperwork. The incumbent in this position shall carry out his or her responsibilities and integrate into his or her work ethic the Mercy Philosophy of caring for the sick and suffering, respect for human life and the dignity of each person, applying Christian values to all crucial human issues in the area over which he or she has responsibility. In communicating with patients, families, visitors and employees, a caring, friendly, personal and professional approach is expected. Performs related duties as assigned. All the duties, responsibilities and qualification documented in this job description are subject to reasonable accommodation. This job description is not to be construed as a detailed statement of duties, responsibilities or requirements. Employees of St. Johns Health System are expected to comply with all federal, state and local regulations in addition to organization policy and procedures.

Position Details:

Registered Nurse (RN) - Pediatric ENT Clinic

Mercy Kids Pediatric ENT | Mercy Hospital St. Louis Clinic Towers
Clinic Towers A & B | St. Louis, MO
Full-Time | 40 Hours per Week

Overview

Mercy Kids Pediatric ENT is seeking a compassionate and skilled Registered Nurse (RN) to join our specialized pediatric otolaryngology team at Mercy Hospital St. Louis Clinic Towers. The RN provides professional nursing care to pediatric patients and their families while supporting physicians and advanced practice providers in delivering exceptional specialty care.

This role is integral to the daily operations of a busy pediatric specialty clinic and is responsible for patient triage, clinical assessment, care coordination, medication management, patient education, telephone and electronic communication management, and provider support. The ideal candidate demonstrates strong clinical judgment, excellent communication skills, and a commitment to delivering family-centered care in a fast-paced pediatric environment.

At Mercy, we bring to life a healing ministry through compassionate care, respect for human dignity, and a commitment to serving patients and families with professionalism and excellence.

Position Justification

This position is being recruited to replace an existing Mercy Kids ENT RN and maintain appropriate staffing levels to support safe, efficient, and high-quality patient care. The Clinic Nurse plays a critical role in clinic operations by managing:

• Patient triage and clinical assessments.
• Telephone encounters and electronic in-basket communications.
• Care coordination and referral management.
• Patient and family education.
• Medication management and prescription support.
• Physician and provider collaboration.
• Clinical workflow efficiency and patient satisfaction.

Maintaining adequate RN staffing is essential to ensuring timely access to care and positive outcomes for pediatric ENT patients.

Essential Responsibilities

Clinical Care

• Escort patients to examination rooms and obtain or review medical histories and chief complaints.
• Assess patient conditions and accurately obtain and record vital signs.
• Prepare patients for provider examinations and procedures.
• Assist physicians with examinations, treatments, and specialty procedures.
• Administer intramuscular, subcutaneous, and intradermal injections as ordered.
• Perform IV therapy and monitor patient responses.
• Assist with laboratory testing and diagnostic procedures as needed.
• Perform specialty-specific nursing procedures related to Pediatric ENT care.
• Ensure patient safety throughout all phases of care.

Care Coordination & Communication

• Triage patient phone calls and electronic messages, gathering pertinent clinical information and collaborating with providers as appropriate.
• Return patient and family calls within established timeframes.
• Coordinate referrals, diagnostic testing, follow-up appointments, and specialty services.
• Educate patients and families regarding treatment plans, medications, procedures, and follow-up care.
• Communicate test results and provider recommendations according to established protocols.

Documentation & Administrative Support

• Accurately document patient information within the electronic health record (EHR).
• Assist with coding documentation requirements as needed.
• Review and organize patient charts and clinical records.
• Support managed care processes, referrals, authorizations, and other administrative functions.
• Maintain accurate medication documentation and storage practices.

Clinic Operations & Quality

• Stock and prepare examination rooms and specialty equipment.
• Clean, sterilize, and maintain medical equipment and instruments.
• Assist with crash cart reviews and emergency preparedness activities.
• Respond appropriately to urgent or emergent situations within the clinic setting.
• Adhere to infection prevention standards, universal precautions, and regulatory requirements.
• Participate in professional development, continuing education, and quality improvement initiatives.
• Maintain a professional appearance and represent Mercy's mission and values in all interactions.

Qualifications

Required Education

• Graduate of an accredited School of Nursing.

Required Licensure

• Current Registered Nurse (RN) license in the applicable state.

Required Certification

• CPR certification or ability to obtain within 90 days of employment.

Required Knowledge & Skills

• Knowledge of nursing principles, clinical assessment, diagnostic procedures, and patient care practices.
• Knowledge of medications, indications, side effects, and patient education principles.
• Ability to assist with and perform a variety of nursing treatments and procedures.
• Strong critical thinking skills and sound clinical judgment.
• Ability to respond calmly and effectively during urgent or emergency situations.
• Strong communication and interpersonal skills with patients, families, providers, and staff.
• Basic computer and electronic health record proficiency.
• Ability to interpret, adapt, and apply clinical guidelines and organizational policies.

Experience

• Previous nursing experience is not required.

Preferred Qualifications

Experience

• Pediatric, ambulatory, outpatient, ENT, or specialty clinic nursing experience preferred.

Certifications

• Pediatric-focused certifications or specialty training preferred.
• BLS/CPR certification upon hire preferred.

Skills

• Experience managing patient triage and telephone nursing.
• Familiarity with pediatric specialty workflows.
• Strong organizational and multitasking abilities.
• Commitment to family-centered care and patient advocacy.

Work Environment

• Fast-paced outpatient pediatric specialty clinic.
• Frequent interaction with pediatric patients and families.
• Collaborative team environment with physicians, advanced practice providers, and support staff.
• Exposure to medical procedures, clinical equipment, and infectious materials with appropriate PPE provided.

Why Join Mercy Kids Pediatric ENT?

Join a dedicated pediatric specialty team committed to helping children breathe, hear, and thrive. As an RN with Mercy Kids Pediatric ENT, you will make a meaningful impact by providing expert nursing care, supporting patients and families through complex healthcare needs, and helping deliver exceptional specialty services in a collaborative and mission-driven environment.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.