Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Hexagon EcoSys
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
This role will primarily support the Project Cost Control team by troubleshooting ECOSYS data issues, maintaining configurations, and developing reporting solutions. The environment is heavily customized and built around the ECOSYS Contract Module.

Roles & Responsibilities:
1. Technical Skills
Configuration of Spreadsheets, Forms, Action batches, Actions and Reports based on business requirements.
Migration of data from lower environment to Production.
Comprehending the integration of Ecosys between Coupa and SAP.
2. ECOSYS Functional Expertise
1. Strong familiarity with the ECOSYS Contract Module
2. Experience working in heavily customized ECOSYS environments
3. Understanding of multi-model data sets, including:
i. Cost Objects
ii. Tasks
iii. Transactions
4. Knowledge of ECOSYS security models, specifically:
i. Security Based on Contracts and Scopes of Work
3. Data Analytics & Troubleshooting
1. Strong data analysis skills
2. Ability to review, manipulate, and troubleshoot ECOSYS data
3. Experience identifying missing or incorrect data attributes that impact reports and screens

4. User & System Support Responsibilities
1. Updating user security access to add Scopes of Work
2. Creating new E security groups as new Scopes of Work are added
3. Creating and maintaining:
i. WBS structures
ii. Contract lines


Professional & Technical Skills:
- Must To Have Skills: Proficiency in Hexagon EcoSys.
- Good To Have Skills: Experience with system integration and troubleshooting.
- Strong analytical skills to assess and resolve complex issues.
- Familiarity with software development life cycle methodologies.
- Ability to work collaboratively in a team-oriented environment.

Additional Information:
- The candidate should have minimum 5 years of experience in Hexagon EcoSys.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.