Crew Member

Description

Job Summary

As a Cheba Hut crew member, you will be the face of your shop and the entire CheBA-Nation. You will Craft great food by hand, engage the people around you in positive way, and give a damn about your team, your shop, and your customers! You will report to shift managers and your shop manager.

CheBA Crew will enjoy flexible schedules, part-time or full-time hours, competitive pay and partially paid health benefits (full-time homies). We hold bi-annual homie celebrations in addition to the fun community celebrations like 420 and back-to-school, and free quarterly swag. We also offer discounts through perks@werk and slip resistant shoes.

Key responsibilities

Customer interaction

• Strive to go above and beyond customers’ expectations
• Engage customer in a genuine interaction at every opportunity
• Have a working knowledge of what we offer and who we are
• Provide answers to customers questions
• Accept payments and handle cash on behalf of cheba hut per cash handling procedures

Product quality

• Prepare food per cheba hut standards as outlined in our recipes and procedures
• Maintain proper food handling, safety, and sanitation
• Complete food prep in a timely manner
• Complete each assigned task before moving on to the next
• Use f.i.f.o. rotation to serve the freshest possible product

Vibe

• Work hard and have a great attitude
• Think and act “shop first”
• Embrace individuality and be respectful of the people around you
• Look for opportunities to help co-workers
• Limit outside distractions from shop focus
• Communicate using positive and productive words/actions
• Cultivate positive relationships with coworkers, customers, vendors, and neighbors
• Communicate sensitive and pertinent information quickly and effectively
• Stay informed and up-to-date on all communications and results

Cleanliness

• Keep customer service areas clean and sanitized
• Keep work area safe and clean.
• Clean as you go. Clean after each project. Complete assigned detail cleaning and side work projects
• Perform opening, closing, and shift change duties per standard operating procedures

Requirements

Required experience, abilities, and skills

• Think “shop first”/ ”customer first”
• Demonstrate integrity
• Demonstrate self-direction
• Ability to follow oral and written instruction
• Ability to work in a diverse culture
• Ability to work well under physically and mentally stressful situations
• Ability to lift up to 47 lbs
• Food safety/handling training (as req’d by state)
• Must operate equipment safely
• Stamina to work a 8-hour shift
• Standing for long periods of time
• Overtime may be required