Business Manager

Company Description

 

Job Description

At MBM, we're looking for an experienced Omni-Channel Business Manager to lead the planning and delivery of integrated media campaigns across a portfolio of clients. This is a hands-on role that combines strategic media planning, client leadership, project management, and team development, working closely with senior stakeholders to bring innovative communication solutions to market. The successful candidate will have strong media planning experience across offline and digital channels, exceptional client servicing skills, and a passion for delivering work that makes an impact. 

 

You'll join a collaborative, high-performing team that values curiosity, accountability, and continuous improvement, with the opportunity to mentor junior talent, strengthen client partnerships, and contribute to award-worthy media solutions. MBM is built on three core values: embracing challenges and change, supporting one another, and striving for exceptional work

Responsibilities

  

Key Responsibilities

Media Planning & Strategy

• Lead the development of integrated media plans across offline and digital channels.
• Own the planning process from client brief through to go-to-market execution.
• Collaborate with the Business Director and specialists to develop effective media solutions.
• Use audience, market and media research tools to inform recommendations.
• Support measurement planning, campaign tracking, reporting, and optimisation.

Client Management

• Act as a key day-to-day contact for clients, providing exceptional account service.
• Build and maintain strong client relationships through proactive communication and delivery.
• Present media recommendations and campaign outcomes with confidence and clarity.
• Support the Group Business Director in strengthening client partnerships. 

Campaign & Project Management

• Coordinate campaign implementation across internal teams and media partners.
• Ensure campaigns are delivered accurately, on time, and against agreed objectives.
• Manage briefing, trafficking, buying and delivery processes across all channels.
• Oversee campaign timelines and ensure seamless project execution.

Financial Management

• Manage client budgets, purchase orders, invoicing and reconciliations.
• Maintain schedule ownership, including approvals and budget tracking.
• Support the financial health and profitability of client accounts. 

Team Leadership & Development

• Mentor and support junior team members and direct reports.
• Assist in developing planning capability across the team.
• Foster a collaborative, high-performing team culture. 

Media Partner Relationships

• Build and maintain strong relationships with media owners and partners.
• Identify new opportunities, innovations and strategic solutions for clients.
• Leverage partner expertise to enhance campaign performance and outcome

Qualifications

• 5+ years' experience in media planning, media strategy, and client service within an agency environment.
• Strong understanding of integrated media planning across offline and digital channels.
• Experience developing and presenting media recommendations and communications plans to clients.
• Knowledge of media research and planning tools such as eTAM, Ad Intel, CMI, TVMap, Calibre, Hivestack, pDOOH Vista, and social media platforms.
• Proven project management skills, with the ability to coordinate multiple stakeholders and deliver campaigns on time.
• Strong financial acumen, including budget management, invoicing, reconciliations, and purchase order management.
• Excellent client relationship and stakeholder management skills.
• Experience mentoring, coaching, and developing junior team members.
• Exceptional communication and presentation skills, with the ability to translate complex media strategies into clear client-friendly recommendations.
• Strong analytical and problem-solving skills, with attention to detail and a focus on accuracy.
• Highly organised with excellent time management and the ability to thrive in a fast-paced environment.
• Curious, proactive, and solutions-focused mindset with a passion for delivering outstanding work.
• Strong written communication skills with the ability to develop compelling reports, presentations, and recommendations

Additional Information

Additional information 

 

Be a part of the Publicis Groupe network, one of the world’s most progressive and dynamic modern communications businesses, enjoying all the perks that come with our network offering:  

 

• A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing  
• A creative, fun and rewarding office environment backed up by our Publicis Liberté flexibility approach “working your way, with us!”  
• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network  
• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes 
• A culture of open feedback and support to reach your goals through our Career Conversations program   
• A committed Diversity, Equality and Inclusion strategy driven through our Viva! Women, Égalité, enABLE and Embrace (reconciliation action plan) programs   
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year  
• A workplace that stands together to provide a more open, supportive, and recovery-forward culture for all employees with life-threatening illnesses. Read more about our Working With Cancer Pledge - Homepage - Working with Cancer Pledge
• Inclusive leave policies such as Fertility Treatment, Menopause, Flexible Public Holidays, Gender Affirmation and Parental leave with up to 18 weeks paid primary carer leave and generous secondary carer benefits  
• Access to counsellors, psychologists, and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs 

 

If you don’t tick every box in this ad, please don’t rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity, rather than ticking boxes – so if this role resonates with you, please apply. 

 

Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe we are committed to the inclusion and recognition of all people; regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions. 

 

Uniqueness is powerful; without it we wouldn’t be where we are today. So be you – we like it that way.  

 

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process.  If you need any assistance or adjustments, please contact us via [email protected] - your personal information will be kept confidential.