- Location
- Richmond, VA
- Workplace
- Remote
- Type
- Full-time
- Department
- Customer Service
- Closing date
- Today
- Source
- ApplyToJob
Description
Join our team as a Customer Service Specialist in VA—help clients with benefit solutions, deliver top-tier service, and grow your career with a Fortune 500 company
💼 Full-Time | Weekly Pay | Advancement Opportunities
About Us
The McQuade Agency, a top-performing partner of Globe Life (NYSE: GL), provides supplemental benefits to union members, credit unions, and associations across the U.S. Since 1951, we’ve been committed to protecting working families. Recognized by Forbes as one of the Top 25 Happiest Companies in America and holding an A+ Superior AM Best rating, we offer stability, growth, and an unmatched team culture.
Perks & Benefits
Weekly pay + performance bonuses
Flexible schedule – work from home
Full training provided, no experience required
Career advancement opportunities
Team trips, contests, and events
Supportive and positive work environment
Job Responsibilities
Provide outstanding customer service via phone, video, and email
Assist clients with benefits enrollment and account questions
Handle confidential information with professionalism
Resolve client issues and follow up promptly
Maintain accurate records and documentation
Requirements
Excellent communication & listening skills
Self-motivated, adaptable, and reliable
Positive attitude and willingness to learn
Comfortable working in a remote environment
Pay & Career Growth
Average first-year earnings: $62k–$80k
Annual earning potential grows by ~$25k per year
Merit-based promotions – leadership opportunities available
📌 Apply Today!
Join a company that values integrity, teamwork, and growth. Apply now, and check your email for next steps!
Equal Opportunity Employer
Customer Service Specialist jobs in VA – Apply now for remote-friendly roles with career growth, great pay, and training opportunities in the insurance industry
