Dispatcher / Office Coordinator (Bilingual – English/Spanish)

Job Overview

We are seeking a dependable and detail-oriented Dispatcher / Office Coordinator to support daily operations in a fast-paced environment. This role plays a key part in coordinating driver activity, managing administrative tasks, and ensuring clear communication between internal teams and customers.

The ideal candidate is bilingual (English/Spanish), highly organized, and able to multitask effectively while maintaining accuracy and professionalism.

Schedule

• Training: 1–2 weeks (Part-Time)
  • 8:30 AM – 1:30 PM
• Regular Schedule: Monday – Friday
  • 9:00 AM – 6:00 PM (or until work is completed)
  • 1-hour lunch

Responsibilities

• Greet and assist visitors in a professional manner
• Track and communicate with drivers throughout the day
• Collect, organize, scan, and file driver paperwork
• Provide mid-day and end-of-day reports using Excel
• Monitor and respond to emails in a timely manner
• Assist drivers with equipment and coordinate technical support
• Maintain accurate records and organized documentation
• Prepare driver performance and return reports
• Communicate delays and updates to customers via phone and email
• Create service tickets and schedule pickups
• Support management and warehouse leadership as needed
• Serve as closing coordinator to ensure all daily tasks are completed

Requirements

• Bilingual (English/Spanish) – Required
• Strong communication and organizational skills
• Proficiency in Microsoft Excel and email systems
• Ability to multitask and adapt in a fast-paced environment
• Strong attention to detail and problem-solving skills
• Dependable with excellent attendance

Preferred Qualifications

• Previous experience in dispatching, logistics, or office coordination
• Experience working in a warehouse, transportation, or distribution environment

EQUAL OPPORTUNITY EMPLOYER: Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

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