Learning and Organizational Development Coordinator

Job Details

The Learning & Organizational Development (L&OD) Coordinator provides operational, administrative, and program support to advance organizational learning, leadership development, employee engagement, and culture initiatives. This role serves as a key partner in coordinating learning programs, development experiences, events, and organizational effectiveness activities that support workforce growth and organizational priorities. The coordinator ensures seamless program delivery, maintains data and reporting accuracy, manages logistics, and contributes to a positive participant experience while supporting department initiatives and continuous improvement efforts.

Job Description

Summary

Articulates the job's main responsibilities. This is not intended to be an exhaustive list of all essential functions or all duties performed. The essential functions listed below and percentage of time may vary between departments and locations, and are subject to change based on management discretion and organizational needs. Other responsibilities may be assigned at the discretion of management to meet organizational needs. 

• Provide day-to-day operational and administrative support for Learning & Organizational Development (L&OD) programs, initiatives, and departmental activities.
• Coordinate learning and development programs, including scheduling, registration, participant communications, materials preparation, attendance tracking, and evaluation administration.
• Support employee engagement, recognition, culture, and organizational effectiveness initiatives that enhance the employee experience and support organizational priorities.
• Generate and maintain reports, dashboards, and program metrics related to learning participation, development activities, and departmental outcomes; assist with data analysis and program evaluation.
• Support annual talent management processes, including performance management, goal-setting, leadership development, succession planning, and employee development initiatives.
• Administer and maintain learning technologies and related systems, ensuring accurate data, participant records, and reporting capabilities.
• Identify opportunities for continuous improvement and assist with documenting, updating, and enhancing departmental processes, procedures, and program resources.
• Coordinate calendars, meetings, events, and program logistics for L&OD leaders, facilitators, and departmental activities, including facility arrangements, materials, and vendor coordination.
• Process invoices, purchase requests, vendor documentation, and departmental expenses in accordance with organizational policies and procedures.
• Participate in L&OD initiatives, special projects, and cross-functional efforts while serving as a resource to leaders, team members, and program participants regarding learning and development opportunities.

Minimum Qualifications

• Associate’s Degree in Organizational Development, Human Resources, Business Administration, Education, Communications, or a related field.
• 1 year of experience supporting learning and development programs, training coordination, organizational development initiatives, project coordination, administration, event management, or customer service functions.

Preferred Qualifications

• Bachelor’s Degree in Organizational Development, Human Resources, Business Administration, Education, Psychology, or a related field.

Additional Qualifications

Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University

Primary Location Address

1101 Market, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.    

Jefferson is committed to providing equal educa­tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. 

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

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