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JPD - Implementation Specialist

"Circuit Court of Cook County, Illinois"

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Location
Chicago, IL
Type
Full-time
Closing date
Today
Source
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Description

Job Title:     Implementation Specialist
Grade:         19 Step 355
Non-Union:
Salary:        $85,241

Job Summary
The Implementation Specialist supports the successful adoption, integration, and sustainability of new programs, policies, evidence-based practices, and organizational initiatives across the Juvenile Probation and Court Services Department. Using principles of implementation science, change management, and continuous improvement, the position works collaboratively with Department leadership and staff to translate organizational priorities into sustainable day-to-day practice.
The Implementation Specialist assesses organizational readiness, identifies barriers and facilitators to implementation, develops implementation strategies, coordinates necessary supports, and monitors progress to determine whether new practices are being adopted and sustained as intended. The position works across operational divisions and functional areas to ensure implementation efforts consider the people, processes, resources, communication, training, coaching, policy, data, and organizational conditions necessary for successful change.
Working with a high degree of independence, the Implementation Specialist serves as an internal resource and consultant to Department leadership, managers, and project teams. The position collaborates closely with Quality Assurance, Evidence-Based Practice, Policy, Data and Performance, Training, Human Resources, Information Technology, and operational leadership to support effective organizational change.
Essential Duties & Responsibilities
Implementation Planning & Support
  1. Develops comprehensive implementation plans for new programs, policies, evidence-based practices, organizational initiatives, and significant changes in Department operations.
  2. Applies implementation science, change management, and continuous improvement principles to support the adoption and sustainability of organizational initiatives.
  3. Assesses organizational and operational readiness for implementation and identifies conditions necessary for successful adoption.
  4. Identifies potential barriers, risks, resource needs, and implementation challenges and develops strategies to address them.
  5. Establishes implementation milestones, activities, responsibilities, feedback mechanisms, and measures of progress.
  6. Provides consultation and technical assistance to managers and project teams throughout the implementation process.
Organizational Readiness & Change Management
  1. Assesses the impact of proposed changes on staff, supervisors, workflows, policies, technology, resources, communication, training, and organizational culture.
  2. Engages affected staff and stakeholders to understand implementation needs, anticipate challenges, and inform implementation strategies.
  3. Develops change management approaches that promote understanding, engagement, adoption, and sustainability.
  4. Identifies organizational conditions that may support or impede implementation and recommends appropriate interventions.
  5. Supports leaders and supervisors in preparing staff for organizational change and reinforcing new practices following implementation.
Implementation Monitoring & Continuous Improvement
  1. Develops methods to monitor implementation progress, adoption, and sustainability in collaboration with Data and Performance, Quality Assurance, Evidence-Based Practice, and operational leadership.
  2. Establishes feedback loops to identify implementation challenges, unintended consequences, and opportunities for improvement.
  3. Analyzes qualitative and quantitative information to assess implementation progress and recommend adjustments.
  4. Conducts implementation reviews at appropriate intervals following launch to assess whether practices have been integrated into routine operations.
  5. Assists in distinguishing appropriate adaptation from changes that may compromise essential components or intended outcomes of an initiative.
  6. Documents implementation lessons learned and incorporates findings into future organizational change efforts.
Cross-Functional Collaboration
  1. Works collaboratively across operational divisions and organizational functions to coordinate implementation activities and promote shared accountability.
  2. Partners with Policy Analysts to ensure policies and procedures support successful implementation.
  3. Collaborates with Training and Evidence-Based Practice staff to identify competency development, coaching, and practice support needs.
  4. Partners with Quality Assurance and Data and Performance staff to develop measures of implementation progress, fidelity, and organizational impact.
  5. Collaborates with Human Resources, Information Technology, Finance, Legal, Labor Relations, and other functions when implementation requires changes to workforce practices, systems, resources, or organizational processes.
  6. Facilitates implementation workgroups, planning sessions, readiness discussions, and other cross-functional activities.
Implementation Capacity & Organizational Learning
  1. Develops tools, templates, readiness assessments, implementation guides, and other resources to strengthen the Department's implementation capacity.
  2. Builds knowledge of implementation principles among Department managers and project leaders.
  3. Maintains current knowledge of implementation science, change management, continuous improvement, and emerging practices relevant to juvenile justice and public-sector organizations.
  4. Supports development of a consistent Department approach for planning, implementing, evaluating, and sustaining organizational change.
Other Duties
  1. Participate in training, professional development, and continuous learning opportunities.
  2. Remain current on research, emerging trends, and best practices in juvenile justice.
  3. Perform other duties as assigned.
Minimum Qualifications
  1. Bachelor’s degree from an accredited college or university.
  2. Two (2) years of progressively responsible professional experience involving implementation, organizational change, program or project development, quality improvement, project management, organizational development, or other related work.
  3. An equivalent combination of relevant education, professional training, and experience may be considered.
  4. Primary residence in the State of Illinois within 90 days of the date of hire.
  5. Pass a pre-employment medical exam, drug screen, and background check (LEADs and CANTS).
  6. A negative result from the Illinois Department of Children and Family Services child abuse registry.
Preferred Qualifications
  1. Experience supporting or leading the implementation and sustainability of new programs, practices, policies, or organizational initiatives.
  2. Knowledge of or experience applying implementation science, implementation frameworks, change management, or other structured approaches to organizational change.
  3. Experience assessing implementation readiness, barriers, facilitators, stakeholder engagement, and implementation progress.
  4. Experience developing implementation plans, tools, workflows, guidance, or other resources to support organizational change.
  5. Experience working across multiple organizational functions and levels to support implementation.
  6. Experience working in government, courts, human services, behavioral health, juvenile justice, or another complex organization.
  7. Specialized training or certification in implementation science, change management, project management, quality improvement, or a related area.
Knowledge, Skills, and Abilities
  1. Knowledge of implementation science, change management, organizational readiness, continuous improvement, and principles of organizational change.
  2. Skill in developing implementation strategies and translating organizational goals into practical, actionable plans.
  3. Skill in assessing organizational systems, identifying implementation barriers, analyzing problems, and developing practical solutions.
  4. Ability to lead and facilitate cross-functional work involving individuals with different roles, perspectives, and levels of authority.
  5. Ability to influence organizational change through consultation, facilitation, relationship-building, and technical expertise without relying on direct supervisory authority.
  6. Ability to collect and interpret qualitative and quantitative information to assess implementation progress and inform improvement.
  7. Strong project management, facilitation, problem-solving, organizational, written communication, and presentation skills.
  8. Ability to work independently, exercise sound professional judgment, manage multiple complex assignments, and communicate emerging risks and implementation needs to Department leadership.
Working Conditions / Physical Requirements
  1. Work is primarily performed in a professional office environment with regular use of computers and standard office equipment.
  2. Requires frequent collaboration with staff and leadership across multiple organizational divisions and functions.
  3. Requires facilitation of meetings, workgroups, implementation activities, and presentations involving diverse stakeholders.
  4. Requires the ability to manage multiple assignments, changing priorities, and time-sensitive organizational initiatives.
  5. May require observation of programs or operations and attendance at meetings, trainings, or implementation activities at various Department, court, or community locations.
  6. May occasionally require work outside of regular business hours based on implementation or operational needs.
  7. Requires the handling and safeguarding of confidential and sensitive organizational information.
This job description is intended to describe the general nature and level of work performed. It is not an exhaustive list of all duties, responsibilities, or qualifications required. Management reserves the right to assign or reassign duties and responsibilities as needed to meet operational needs.
A writing and/or skills assessment may be required during the selection process.

This position requires a pre-employment drug screening and criminal background check. Applicants are advised that as a Drug Free Workplace, use of medical or recreational marijuana is prohibited and will disqualify a candidate from employment. All offers of employment are contingent upon successful completion of all required screening criteria.

Information concerning the benefits for this position can be found at the Circuit Court of Cook County Employment Opportunities Page
Please apply by filling out the application at: https://illinoiscircuitcourtofcookcounty.applytojob.com/apply

THE OFFICE OF THE CHIEF JUDGE IS AN EQUAL OPPORTUNITY EMPLOYER It is the policy of the Office of the Chief Judge of the Circuit Court of Cook County to provide equal opportunity in employment to all employees and applicants for employment. No person is to be discriminated against in employment because of race, religion, color, sex, age, national origin, disability, or sexual orientation.



 

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JPD - Implementation Specialist at "Circuit Court of Cook County, Illinois" | Hiring.Camp