Quality Engineering / QA

Key Responsibilities:

• Build and support quality engineering practices for citizen- and officer-facing digital products.
• Define and implement test strategies based on product, technical, integration, and operational risks.
• Design and execute functional, integration, API, and end-to-end testing across applications and services.
• Develop and maintain automated test suites to improve test coverage, reliability, and release confidence.
• Integrate automated testing into CI/CD pipelines to enable continuous validation throughout the software development lifecycle.
• Perform API testing and validation to ensure service functionality, data integrity, security, and reliability.
• Test distributed systems and integrations across government agencies, platforms, and external partners.
• Validate secure data ingestion and ETL pipelines, including data quality, accuracy, completeness, and failure handling.
• Identify edge cases, failure scenarios, and potential production risks through systematic testing and validation.
• Conduct performance, reliability, scalability, and security-conscious testing where appropriate.
• Investigate defects, perform root-cause analysis, and work closely with developers to identify and resolve quality issues.
• Collaborate with developers and engineering teams to improve application testability and prevent defects earlier in the Software Development Life Cycle (SDLC).
• Contribute to the modernisation and enhancement of existing Java-based and platform applications by ensuring quality and maintainability throughout the delivery lifecycle.
• Support testing and validation of cloud-based applications, infrastructure, deployment processes, and system integrations.
• Establish quality gates, validation practices, and release-readiness criteria across development and deployment pipelines.
• Use test results, quality metrics, defect trends, and other evidence to provide recommendations on product quality and release readiness.
• Promote engineering practices that improve code quality, testability, maintainability, and overall system reliability.
• Develop reusable quality engineering capabilities, frameworks, and practices that can be adopted across multiple teams within the organisation.

Relevant Technical Experience:

• Quality Engineering / Software QA
• Test strategy and risk-based testing
• Functional, integration, API, and end-to-end testing
• Test automation and automated test frameworks
• CI/CD test integration and continuous testing
• API testing and validation
• Testing distributed systems and system integrations
• Data validation, data quality, ETL, and data pipeline testing
• Performance, reliability, scalability, and security testing
• Defect investigation and root-cause analysis
• Testability and quality improvement across the SDLC
• Quality metrics, test reporting, and release-readiness assessment
• Cloud and modern application testing
• Agile / DevOps / continuous delivery environments