Junior Support Consultant (Information Technology/Software)

Our client, a leading Software, Information and Communication Technologies company, operates internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). Our client is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes.

 

Role Overview

Our client currently has a vacancy for a Junior Support Consultant fluent in English, to offer to offer his/her services as an expert who will be based in Luxembourg. The work will be carried out either in the company’s premises or on site at customer premises. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client’s IT team on site In the context of the first assignment, the successful candidate will be integrated in the team of the company that will closely cooperate with a major client’s IT team on site.

  

Job type: Full time/Permanent

Location: Luxembourg

Workplace: Onsite

Please note that we can consider only EU candidates for this position due to security clearance.

  

Requirements

• University degree combined with minimum 3 years of relevant working experience in IT;
• Experience with XML Schema/XSD and HTML;
• Good knowledge of databases and data models;
• Knowledge of test management, structured reporting, and quality assurance practices;
• Knowledge of Jira and Confluence;
• Knowledge of the Akoma Ntoso standard, IMMC, or legal metadata would be considered an asset;
• Excellent command of the English language.

  

Responsibilities

• Understand and analyse business specifications to ensure clarity and alignment with workflow requirements;
• Review and interpret the technical specifications of the reception systems;
• Handle and process zipped packages, XML, and HTML files as part of data validation and workflow troubleshooting;
• Compare consolidation data across test and production environments to ensure accuracy and consistency;
• Execute test cases rigorously and document the status of each test in a clear, structured manner;
• Identify, analyse, and document issues and anomalies in the workflow, and report them for review;
• Propose and help implement tools and methods for improved documentation, issue tracking, and test-case follow-up;
• Contribute to various data- and production-related tasks within the sector;
• Work with front-end IT systems and digital content in multiple formats;
• Share knowledge and best practices with team members and help maintain high standards of quality control.