Maintenance Technician

Overview

The Maintenance Technician will be part of the Operations Department, taking direction from the Maintenance Supervisor and reporting directly to the Property Manager.  

 

The Maintenance Technician will be responsible for the maintenance, repair, and cleanliness of apartment buildings assigned to them, which may consist of multiple locations and building types.  

 

The Maintenance Technician plays a crucial role in ensuring that their assigned apartment buildings are maintained to the highest standards of excellence, both set by our company and the industry. 

 

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Responsibilities

• Perform administrative work each morning (30 minutes) as assigned by the PM or Support Center, including but not limited to prescribed online training, reviewing “My Pennrose” updates, reviewing messages from the executive team/ownership, scheduling vendors, ordering parts, participating in “Team Meetings” etc. Communication and compliance with PMs, MSs, RPMs, RMMs, and Property Support Center is mandatory. Your supervisor will provide undisturbed computer time.  
• Ensure all service requests and repairs are made correctly and promptly using the company’s mobile Maintenance app. 
• Assist with turnkey operations as required. Including but not limited to scheduling, punching, painting, and cleaning within five business days of move-out.  
• Maintaining an effective preventative maintenance program. 
• Prepare for Owner, Federal, State, and local inspections. 
• Inspect grounds, buildings, and common areas for a safe, clean environment. 
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Qualifications

Performance Metrics

• Property inspection results will be consistently excellent
• Work orders and units will be consistently on time
• Preventive maintenance will be done professionally and on time
• Customer satisfaction surveys will be consistently perfect

Required Education and Experience: 

 

• High School Diploma / GED – technical training certifications a plus
• One year of property maintenance responsibilities or similar experience
• Requires a valid driver’s license, an insured vehicle, and the ability to travel (between properties)
• Obtaining a company-provided EPA certification is required within six months of employment. Pennrose Management Company provides this certification

Working Conditions: 

• Ability to work periodic flexible hours is required. Ability to travel by plane and automobile is required.
• Ability to work at property locations within or near transitional neighborhoods
• Ability to climb stairs, take elevators, bend, squat, and reach overhead, and meet standard mobility and lifting for tasks typically associated with property maintenance
• Ability to multitask, stay organized, and meet deadlines.
• On-call, after-hour emergency service will be required
• Hands-on repair and maintenance work constitutes the majority of time and duties