Caseworker

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

Position Purpose summary 

New Directions Community Residential Facility, (CRF) provides residential support to adult male offenders who are conditionally released to the community.  The Caseworker supports the mission of The Salvation Army through positive interactions with clients by fulfilling main reception duties.

Accountabilities: 

1. Verbal and Written Communication:

• To complete monitoring checklists
• To ensure that supply lists are maintained and up to date.
• To report health and safety issues to a supervisor  

2. Reporting:

• Complete supply monitoring forms; checklists and hazard reporting.

3. Duties:

• Complete tasks related to housekeeping, including washing floors, sweeping, dusting and vacuuming.
• Prepare rooms for incoming clients, including making beds, cleaning and changing linens.
• Maintain the general upkeep of the building and external property
• To coordinate duties with the Head Housekeeper. 
• Adhere to the procedures for universal precautions
• Adhere to the facility’s Fire Safety Plan and emergency procedures
• Ensure that all policies and procedures for the health and safety of the facility are followed for the use and storage of chemicals used for cleaning in accordance with WHMIS.
• Work in compliance with OH&S Act and Regulations and abide by the Health and Safety policies of The Salvation Army
• Perform other position related duties as required

CRITICAL RELATIONSHIP MANAGEMENT: 

Governance Boards and Councils: None

 

Internal:

• Reports to the Director of Operations or designate

Working Conditions: 

• Performs housekeeping and cleaning duties in a community residential facility for adult male offenders Duties require lifting up to 20 lbs. No travel required

The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.

Education, Qualifications and Certifications:

• Completion of Secondary School Diploma
• Current First Aid/CPR certification
• Non-violent Crisis Intervention training or conflict management an asset
• Provide an original copy of a Criminal Background Check with Vulnerable sector screening that is satisfactory to The Salvation Army, in its sole discretion
• Enhanced Reliability Security Clearance through Correctional Service Canada required
• Alternative combinations of education and experience may be considered

Experience and Skilled Knowledge Requirements:

• Minimum of one (1) year of prior related experience in housekeeping and general familiarity with cleaning and maintenance
• Develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Skills and Capabilities:

• Self-motivated and disciplined
• Ability to work within a team environment
• Participate in ongoing training

• Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.

Disclaimer:
This job profile is a generic, territory-wide representation of the job class and is intended for informational purposes only. It does not replace or supersede the official job description as defined in the applicable collective agreement. For specific duties, responsibilities, and terms of employment, please refer to the collectively bargained job description.

Compensation:

The target hiring range for this position is $24.74 to $24.99 with a maximum of $25.24.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [email protected] if you have a need for any accommodation and we will be pleased to discuss this with you.