Trade finance Services Representative

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for independently performing a variety of routine and non-routine support functions related to trade finance servicing by following established bank policies and procedures. Key responsibilities include processing trade transactions, performing follow-up tasks, providing middle office support, handling irregular cases, and ensuring compliance with internal policy and local regulatory requirements. Job expectations include proactively improving capabilities to drive operational excellence and support delivery of exceptional client service.

Responsibilities:

• Support business objectives in Trade Finance area through adherence to all internal & external procedures & customer service orientation.
• Ensure compliance with reporting / response deadlines
• Responsible for ensuring adherence to laid down Compliance and Regulatory guidelines
• Responsible for maintaining good rapport with branches and business teams
• Timely resolution of queries and follow-up on documentary exceptions
• Regular Interaction with Stakeholders for job related activities
• Preparation of Internal and Customer related MIS as per the requirement.
• Exhibiting team spirit.
• Contributing towards department efforts in the areas of constant process improvement, improving productivity etc.

Skills:

• Trade Knowledge required
• Qualifications – Graduate/MBA with 3-4 years of trade experience
• Good Computer, Analytical & Accounting skills
• Effective verbal and written communication skills
• Ability to manage volumes with accuracy and handle pressure
• Ability to manage a team and ensure work completion within stiff time deadlines