Dynamics 365 Solution Specialist (Technical)

At Johnson Matthey, your work will matter!

As a Dynamics 365 Solution Specialist (Technical), you’ll join a world leader in platinum group metals with over 200 years of history and innovation. You’ll help tackle the world’s biggest challenges - cutting emissions, powering modern society and enhancing lives - as we continue to apply, refine and recycle metals that matter, for a healthier and more resilient future.

The role:

As a Dynamic 365 Solution Specialist (Technical) , you will help drive our goals by:

• Collaborate with stakeholders to define business, and operational system requirements.
• Evaluate the effectiveness of existing systems and processes and propose enhancements.
•  Define scope and success metrics for systems analysis and solution implementation.
• Govern and validate third-party solutions to ensure alignment with business needs.
• Lead the implementation, configuration, and optimization of Dynamics 365 Business Central
•  Support the design, development, and deployment of new system functionalities.
• Conduct cost-benefit and ROI analyses to support business decision-making.
• Ensure seamless system integration with financial and operational platforms.
•  Develop models, reports, and system documentation to support business functions.
•  Oversee testing, end-user training, and post-implementation support to ensure system quality.

Key skills that will help you succeed in this role:

• Knowledge of ERP Applications:
• Proven experience with Dynamics 365 Business Central
• Experience in ERP system implementation and process improvement.
• Technical & Analytical Skills:
• Strong experience in data analysis, reporting, and automation using Excel, Power BI, or similar tools.
• Knowledge of database operations, software standards, and data retrieval methodologies.
• Ability to assess and govern third-party solutions.
• Strong stakeholder management and communication skills.
• Ability to work in complex, global environments and manage competing priorities.

What we offer:

We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees’ financial and physical wellbeing, such as:

• Competitive salary
• Private health insurance
• Discretionary annual bonuses & salary reviews
• Incentivized referral bonus program
• Hybrid model of working
• Team building events
• Professional development budget (Certifications, e-learning platforms and conferences)
• Psychological Health Support Program (Elements and other wellbeing initiatives)
• Wellbeing support

For any queries or accessibility requirements, please contact [email protected]. We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience.

Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks; early application is advised.

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To submit your application, please click the "Apply" button online.

All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey respects your privacy and is committed to protecting your personal information.

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Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.