- Location
- Swartz Creek, MI
- Type
- Full-time
- Department
- Sales
- Source
- ApplicantPro
Description
LJ Inc. is a leader in providing cutting-edge industrial, commercial, and residential turn-key solutions and dedicated to delivering exceptional services to our valued customers. With a strong commitment to innovation, quality, and customer satisfaction, we have established ourselves as a trusted name in the industry.
Our team is comprised of talented professionals who are passionate about what they do. We believe in providing our employees with the necessary tools, resources, and support to excel in their roles and reach their full potential.
At LJ Inc, we strive for excellence in everything we do. We embrace new technologies, methodologies, and industry trends to stay ahead of the curve. Our commitment to continuous improvement and customer satisfaction sets us apart and drives our success.
Join our team and become part of a company that values your skills, knowledge, and contribution. LJ Inc. is seeking a motivated, customer-focused Inside Sales Representative to join our team. This position is responsible for supporting customers throughout the sales process, from initial inquiry and quoting through order entry, delivery coordination, and follow-up.
The ideal candidate will have strong communication and organizational skills, a customer-first mindset, and the ability to work effectively in a fast-paced environment. Experience in the aggregate, construction materials, or related industries is preferred.
Essential Job Functions:
- Identify and develop new service part sales opportunities across assigned customers, markets and territories focused on the aggregate Industry.
- Build and maintain strong, long-term relationships with clients, partners, and key decision-makers.
- Prepare accurate quotes and proposals for service part orders to support the customers within the aggregate industry.
- Enter and manage customer orders accurately within company systems.
- Coordinate with internal teams to ensure orders are scheduled and delivered efficiently.
- Monitor customer orders and proactively communicate changes, delays, or other issues.
- Follow up on quotes and opportunities to convert inquiries into sales.
- Identify opportunities to increase sales with existing customers and develop new customer accounts.
- Maintain accurate customer, pricing, and sales information.
- Assist with resolving customer concerns and work toward timely solutions.
- Monitor market conditions, customer needs, and competitor activity.
- Maintain a professional and positive representation of LJ Inc. in all customer interactions.
- Perform other duties as assigned.
- Participate in trade shows, conferences, and customer visits to promote products, strengthen relationships, and gather market intelligence.
- Some travel as required.
Qualifications:
- Familiarity with aggregate, construction materials, or other related industries
- Proven experience with customer service & sales
- Strong communication and organizational skills
- Proficient with computers and Microsoft Office
- Ability to read a tape measure
- Valid state drivers license
What we offer:
- Competitive compensation
- 100% company paid health insurance for employee and dependents
- 100% company paid dental and vision for employee and dependents
- 401k with 3% company match
- PTO
- And much more!