Sales Traineeship (FR/ITA)

At MyBikePlan, we bring premium (e-)bikes to the people — no big hurdles, thanks to our 0% financing model. We believe a dream bike shouldn't be a luxury project; it should be accessible to everyone.

As a Sales Trainee (FR/ITA), you'll get hands-on experience in sales from day one — no theory-only program here. Working on-site from our office in Zurich, you'll reach out to potential customers over 6 to 12 months, get them excited about our bikes, and guide them from first contact all the way to delivery. If it's a match on both sides, there's a real path to a fixed position afterward.

In short: you love selling (or want to learn how), you're fluent in French and Italian, comfortable in English (our corporate language) — and you're ready to kick-start your sales career with us, based right here in Zurich.

## Tasks

_Sales & New Customer Acquisition_

• Actively work leads from Romandie and Ticino (inbound & outbound)
• Reach out to potential customers by phone, email, or video call
• Learn to advise customers on our e-bikes, financing options, and services
• Support and gradually run sales and consultation calls with a focus on closing
• Get involved in events, trade shows, or promotional campaigns

_Customer Care_

• Support customers from first contact to purchase
• Help build lasting customer relationships that go beyond the sale
• Keep track of open quotes and follow-ups

_Sales Processes & CRM_

• Document your sales activities cleanly in the CRM
• Learn to manage a pipeline in a structured, self-driven way
• Work closely with other teams to keep improving the customer experience

## Requirements

_Must-haves:_

• Fluent in French and Italian
• Good English (our corporate language) — German is not required
• Based in Switzerland with a valid work permit
• Willing to work on-site in Zurich (home office possible on select days after onboarding, but this is not a remote role)
• Matura or a university/higher education degree
• Genuine interest in sales and new customer acquisition
• Strong communication skills, on the phone and in writing
• Structured, motivated, and eager to learn fast
• Comfortable with digital tools (CRM, Office, email)

_Also very welcome — no sales background needed:_

• You come from hospitality, gastronomy, or the service industry and know how to engage people
• You're just starting out, but you've got the drive — **mindset beats CV**

_Nice-to-haves:_

• **Real knowledge of (e-)bikes, cycling, or the mobility world — a big plus.** Whether you ride seriously, worked in a bike shop, or you're just deep into the scene, this helps you build instant credibility with customers.
• First experience in online sales, inside sales, or B2C sales (internship, part-time job, etc.)
• German skills are a plus

## Benefits

**Benefits**

• Fair traineeship compensation
• 6–12 month program with a genuine option to move into a fixed position
• A central, easy-to-reach office right in the heart of Zurich
• Structured onboarding and hands-on mentoring from day one
• Real responsibility, not just observing — you'll actually sell
• A dynamic, growing environment with real potential for development
• A team that rolls up its sleeves and has each other's back