| Position Summary | Under the general supervision of the Chief of Police, the Police Support Specialist is a sworn law enforcement position assigned primarily to specialized technical, administrative, and operational support functions for the Police Department while retaining the authority and responsibilities associated with appointment as a sworn HCMA police officer.
The employee is entrusted with confidential law enforcement, personnel, and criminal justice information and must exercise a high degree of professionalism, discretion, sound judgment, and attention to detail while supporting Police Department operations.
This is a seasonal position intended to provide temporary administrative and operational support to the Police Department during periods of increased operational workload. The duration and scheduling of employment shall be determined based upon departmental needs and funding availability.
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| Essential Duties and Responsibilities | - Conducts comprehensive pre-employment background investigations for police officer and civilian applicants, including applicant interviews, reference checks, employment verification, criminal history reviews, social media reviews, and preparation of comprehensive background investigation reports.
| - Coordinates and maintains the Police Department's employee training records and tracks compliance with applicable MCOLES requirements, continuing professional education (CPE), firearms qualifications, certifications, departmental requirements, state mandates, and mandatory training deadlines.
| - Assists with scheduling department training, maintaining attendance records, and preparing reports regarding training compliance.
| - Exercises law enforcement authority consistent with appointment as a sworn HCMA police officer and in accordance with applicable law, Department policy, and direction of the Chief of Police.
| - May assist with police operations, investigations, special events, emergency incidents, or other law enforcement assignments as directed.
| - Maintains all training, licensing, qualification, and certification requirements necessary to retain status as a sworn police officer.
| - Performs video and audio redaction of police body-worn camera recordings, in-car video, photographs, and other digital evidence in accordance with the Freedom of Information Act (FOIA), criminal justice requirements, and department policy.
| - Assists with processing Freedom of Information Act (FOIA) requests involving digital evidence.
| - Maintains confidential personnel files, background investigation files, and other administrative records in accordance with applicable retention schedules.
| - Maintains compliance with applicable FBI Criminal Justice Information Services (CJIS) Security Policy requirements, Michigan CJIS and LEIN requirements, and departmental policies governing access, handling, storage, and dissemination of confidential law enforcement information.
| - Assists with preparing monthly, quarterly, and annual statistical reports for the Chief of Police.
| - Maintains departmental databases, spreadsheets, and tracking systems related to personnel, training, equipment, and administrative functions.
| - Assists with ordering office supplies, uniforms, equipment, and other administrative purchases as assigned.
| - Coordinates administrative paperwork associated with hiring, onboarding, promotions, and employee separations.
| - Assists with policy updates, document preparation, and records management.
| - Responds to inquiries from department personnel and the public while maintaining confidentiality of sensitive information.
| - Assists with special projects assigned by the Chief of Police.
| - Performs general clerical duties including filing, scanning, data entry, document preparation, and correspondence.
| | Non-Essential Duties | - Assists with department events, training exercises, and community outreach activities.
| - Assists with inventory of department equipment and administrative supplies.
| - Performs other related duties as assigned by the Chief of Police.
| | Work Environment | - Work is primarily performed in a professional office environment within the Police Department Administrative Office, with occasional interaction with police personnel, applicants, outside agencies, and members of the public.
| - Although primarily assigned to an administrative office environment, the employee is a sworn police officer and may be required to perform duties in the field, emergency, training, special-event, or other law enforcement environments as directed.
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| Minimum/Preferred Qualifications | - Associate's Degree in Criminal Justice, Public Administration, Business Administration, Office Administration, or a related field preferred. Relevant work experience may be substituted for education.
| - Prior law enforcement experience as a sworn police officer preferred. Experience performing administrative, investigative, training, records, or other specialized law enforcement support functions is desirable.
| - Experience conducting background investigations or working with confidential records is preferred.
| - Must possess and maintain, or be eligible to obtain and maintain, licensure as a law enforcement officer through the Michigan Commission on Law Enforcement Standards (MCOLES), as required for appointment.
| - Successful completion of required CJIS security training, confidentiality agreements, and department-specific training prior to accessing protected law enforcement systems.
| - Possession of a valid Michigan driver's license with an acceptable driving record.
| - Successfully pass a comprehensive background investigation.
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| Required Knowledge, Skills and Abilities | - Experience working with digital evidence, video management systems, records management software, or law enforcement technology platforms is desirable.
| - Proficiency using Microsoft Office Suite, including Outlook, Word, Excel, and Teams.
| - Ability to learn and effectively utilize law enforcement software applications, records management systems, digital evidence platforms, and department-specific technology systems.
| - Ability to prepare detailed written reports, correspondence, and administrative documentation while maintaining accurate records.
| - Ability to organize multiple projects, establish priorities, meet deadlines, and complete assignments with minimal supervision.
| - Ability to maintain strict confidentiality while handling sensitive personnel information, investigative records, criminal justice information, and other protected information.
| - Excellent written and verbal communication skills.
| - Strong organizational and time management abilities.
| - Exceptional attention to detail and accuracy.
| - Ability to exercise sound judgment and discretion.
| - Ability to make independent decisions regarding administrative processes while recognizing matters requiring referral to supervisory personnel.
| - Ability to establish and maintain positive working relationships with department personnel, outside agencies, and the public.
| - Ability to work independently while managing multiple assignments.
| - Demonstrates professionalism, integrity, and a commitment to customer service.
| - Due to the nature of assigned duties, the employee will have access to confidential personnel information, criminal justice information, investigative records, and digital evidence. The employee must maintain strict confidentiality and comply with all applicable federal, state, and departmental regulations governing the handling, storage, security, and release of protected information.
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| Tools, Equipment and Hardware Requirements | - Personal computer, Microsoft Office applications, records management systems, body-worn camera evidence management software, digital evidence platforms, scanners, copiers, printers, telephones, multi-function office equipment, and other administrative software utilized by the Police Department.
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