Digital Recruitment & Engagement Coordinator, FHSU Online & MCSS

Department

FHSU Online & Military-Connected Student Services

Job Posting Title

Digital Recruitment & Engagement Coordinator, FHSU Online & MCSS

Job Description

The Digital Recruitment & Engagement Coordinator supports the recruitment and enrollment of prospective online students through the coordination of digital recruitment initiatives, enrollment operations, and recruitment technologies. This position is responsible for planning and executing virtual recruitment events, coordinating mass recruitment-focused communication campaigns, and assisting with the administration and continuous improvement of the University's customer relationship management (CRM) system and related recruitment technologies.

Working collaboratively with university partners, the Digital Recruitment & Engagement Coordinator helps ensure prospective students receive timely, accurate, and engaging communications while supporting efficient enrollment processes and data-informed recruitment strategies. The successful candidate will demonstrate strong organizational and project management skills, technical aptitude, attention to detail, and the ability to collaborate effectively across departments in support of the University's enrollment goals.

Reports to: Director - FHSU Online & MCSS

Minimum Qualifications

• Bachelor's degree in Marketing, Business Administration, Communications, Public Relations or related field or four years of experience in lieu of degree.
• One or more years of professional experience in digital communications, event coordination, marketing, recruitment or related work.
• Demonstrated professional experience working with CRM systems, digital communication platforms, recruitment technologies, or similar technology-based tools.

Preferred Qualifications:

• Master's degree in Marketing, Business Administration, Communications, Public Relations or a related field or six years of experience in lieu of degree.
• Three or more years of professional experience in higher education recruitment, admissions, enrollment management, marketing, or student services.
• Three or more years of professional experience coordinating virtual events, webinars, digital programming, or recruitment/marketing campaigns.
• Three or more years of professional experience working with CRM systems, including communication workflows, automation, reporting, data management, or troubleshooting.

Responsibilities:

Digital Recruitment Events & Programming

• Plan and execute webinars, Online Open House, virtual information sessions, and other online recruitment events.
• Coordinate presenters, registrations, communications, technology, and follow-up.
• Evaluate participation and recommend improvements.

Digital Communications & Social Media

• Develop and coordinate digital content to engage prospective online and military-connected students across social media and other digital communication channels.
• Support the planning, scheduling, and execution of recruitment-focused social media content and communication campaigns.
• Collaborate with university partners to ensure digital content is timely, accurate, engaging, and consistent with institutional branding and communication standards.
• Monitor engagement and campaign performance and recommend improvements based on available data and emerging best practices.

CRM & Recruitment Technologies

• Monitor communication workflows.
• Assist with automation, testing, and troubleshooting.
• Support CRM data quality and reporting.
• Serve as a functional resource for enrollment technologies.

Enrollment Operations & Projects

• Support operational recruitment initiatives.
• Maintain documentation and reports.
• Assist with cross-departmental enrollment projects.

Campus Collaboration

• Partner with Marketing, Admissions, Academic Affairs, Financial Assistance, and others.
• Participate on committees.
• Support strategic enrollment initiatives.

Other Duties as Assigned

Benefits: To review our competitive benefit package, please visit FHSU Benefits.

Eligibility: Sponsorship is not available for this position.

Start Date: November 2026

Application Deadline: Applications will be accepted until the position is filled. Review of applicants will begin on October 18, 2026.

Application Process: To apply for this position, please visit FHSU Careers. Only electronic applications submitted through the webpage will be accepted.

Required Application Documents: Applicants must submit a resume. References may be requested from final candidates later in the hiring process.

Applicant documents should be submitted in one PDF.

If you have questions regarding the position, please contact:

Erin Bieker

[email protected]

Community of Hays

FHSU is located in Hays, a vibrant college town of approximately 20,000, located halfway between Kansas City and Denver on Interstate 70. Hays is the regional center for education, health care, professional services, shopping, culture, and recreation for the western half of Kansas. The community boasts excellent recreational programs and facilities, including the comprehensive Center for Health Improvement, Hays Aquatic Park, Smoky Hill Country Club, Hays Municipal Golf Course, and extensive walking, running, and biking trails. Hays is within 45 minutes of two large lakes that offer great opportunities for boating, fishing, and camping. The Hays Municipal Airport provides connecting service to Denver with several flights daily. The Hays community is home to excellent Pre-K and K-12, public and private schools. With over 60 restaurants, major retail outlets, a low unemployment rate, and very short commute times, the city provides a safe, welcoming, low-cost, high-quality living environment for the residents who call "Hays, America" home.

Notice of Non-discrimination: FHSU is committed to providing equal opportunity and access to its educational programs, employment, services, and activities in compliance with federal and state nondiscrimination laws. FHSU prohibits discrimination, harassment, and retaliation on the basis of race, color, national origin, ethnicity, religion, sex (including pregnancy, sexual orientation, and gender identity and expression), age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable law in its programs, activities, admissions, or employment.

Background Check: Final candidate will have consented to and successfully completed a criminal background check.

Notice to KPERS retirees applying for a position: Recent legislation changes working-after-retirement rules for both you and your employer if you go back to work for a KPERS employer. Please contact your KPERS representative or www.kpers.org for further information on how this might affect you.